10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,227 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 BMW X5. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that she started to notice a burning odor throughout the vehicle. No warning lights were illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
- Atlanta, GA, USA
The contact owns a 2008 BMW X5. The contact stated that while driving at approximately 65 MPH, there was a plastic smell while the heater was in use. The check engine warning light was illuminated. The vehicle was then taken to an independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,000. VIN tool confirms parts not available.
- Anaheim, CA, USA
The contact owns a 2008 BMW X5. The contact stated while pulling into a parking space, he saw smoke coming through the vents. There was no warning light illuminated. The contact then parked and opened the hood but could not find any issues. The contact was able to continue driving however, the failure recurred while driving. The contact stated while driving the vehicle stalled. The check engine warning light was illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the valve cover gasket needed to be replaced and the failure was associated to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
- Reynolds, GA, USA
The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, she smelled a strong burning plastic odor coming through the A/C vents. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer who informed the contact that she would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving 15 MPH, the engine emitted abnormal loud knocking sounds and the vehicle started shuddering. The check engine warning light illuminated. The contact drove to her residence and turned the vehicle off. Upon restarting the vehicle, the vehicle stalled. Additionally, the contact stated that oil was leaking from the vehicle onto the ground. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available. Consumer did reach out to BMW USA and they took the information and have asked the consumer to wait a week while they do their investigation. Consumer has reached out several times now since then and they have stated that there is nothing they can do at the moment. They say that it should be okay to drive the car until they are able to fix it. The car is not safe to drive and when turned on is very shaky, the engine is loud and gives off strong gas fumes.
- Oxnard, CA, USA
The contact owns a 2008 BMW X5. The contact stated while driving at various speeds, between 5-70 MPH, she smelled a plastic burning odor. The contact saw smoke coming out from underneath the hood. The check engine warning light illuminated. The contact veered to the side of the road for thirty minutes. The contact then continued to drive. The vehicle was taken to an independent mechanic who informed the contact that oil may have dropped in the engine compartment during an oil replacement, which led to the failure. The vehicle was not repaired. The contact stated that the failure reoccurred several times while driving. The vehicle was taken back to the independent mechanic who informed the contact that they could not replicate the failure. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000. VIN tool confirms parts not available.
- Bowling Green, KY, USA
The contact owns a 2008 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Peoria, IL, USA
The contact owns a 2008 BMW X5. The contact stated that while driving 20 mph, the vehicle started to overheat with the engine fans running high. A warning message on the instrument panel also read, "if you keep driving, the vehicle will catch fire. The contact immediately pulled over and shutoff the vehicle. The contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with a defective water pump. Upon investigation, the contact linked his failure to NHTSA campaign number: 12E029000 (engine and engine cooling). The manufacturer was contacted and informed him that the vehicle was not included in the recall. The contact was then referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 100,150.
- Staten Island, NY, USA
The contact owns a 2008 BMW X5. While driving at an unknown speed, smoke fumes appeared from the PCV valve heater, which caused some components to melt and the engine to fail. The vehicle was towed to BMW of peabody (221 andover St, peabody, MA 01960, (877) 530-0807), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 17V683000 (engine and engine cooling). The failure mileage was 124,000. VIN tool confirms parts not available.
- Burlington, MA, USA
The contact owns a 2008 bwi X5. The contact stated that while driving approximately 35 mph, the vehicle stalled without warning. The failure was recurring. In addition, the contact stated that the when accelerating, the vehicle would resist and feel as if it was attempting to stall. The vehicle was taken to a dealer where the mechanic diagnosed that the exhaust senor and fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been made aware of the problem. The approximate failure mileage was 65,000. Updated 3/28/14 the consumer stated the first incident happened in August 2013, with no warning on the highway. It was determined the water pump failed. Updated 04/22/14
- Manassas, VA, USA
I was about less than 2 miles away from home and I was driving 35 mph. I heard a loud fan sound and in few sec I got a message in the display board saying engine over heating drive slowly. After few seconds another message showed in red that engine is over heated and the vehicle did not move even pressing the pedal hard. Then I stopped the vehicle by pulling it to the side and let the engine cool for 15 min. Then I drove back home. When I was 50 yards away from home I got those two messages back one after the other. But, I drove it slowly to the drive way my house. Then I called the BMW dealer, let the vehicled towed their and the dealer diagnosed it as vehicle water pump is gone bad and it caused the over heat of the engine. Becuse of this thermo stat is alos gone bad. There is some other part gone bad because of this but I did not remeber it. The dealer told me that it cost me 1700 to fix the issue. I checked on the internet and several tens of people had this issue and needs to be recalled by BMW.
- Centreville, VA, USA
The contact owns a 2008 BMW X5. The contact stated that while driving 35 mph, a loud fan noise emitted from the engine compartment. A warning light illuminated on the instrumental panel and stated that the vehicle was overheating. The vehicle was taken to an independent mechanic, where they were unable to diagnose a failure. The contact was advised to take the vehicle to an authorized dealer. The vehicle was then towed to an authorized dealer where it was awaiting a diagnosis.the VIN was not available. The failure and current mileages were 52,000.
- Miami , FL, USA
I was driving under heavy rain on April 20, 2012 in houston, tx. I first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. I had to get off the highway and drove to a nearby repair shop. It was determined that the failure was due to a faulty water pump. I had a friend who has a 2008 BMW X5 and recently had the same issue. We believe that recall #11V521000 that concerns only 2010-2011 BMW X5 needs to be expanded to X5S of earlier years. Thank you for your consideration.
- Houston, TX, USA
I was left stranded on the 695 baltimore beltway after my vehicle displayed an over-heating signal in my dash. A few seconds later, the engine shut down and a red "engine overheated" signal appeared on my dash and I was only able to drive less than 5 miles an hour to move to safety (in the midst of many cars flying by me doing well over 65 mph). Very scary situation. The other scary situation is that I am 3,000 miles out of warranty for this issue and I feel that because my vehicle is not the only reported incident of this type, BMW should repair the problem at no cost to me. A part such as this should not fail at 53000 miles.
- Lutherville, MD, USA
- Spring, TX, USA