Been having issues with the car for over a month, changed water pump thermostat fuel pump, but it still would crank, got another diagnostic and now I have an engine leak, and FRM ) a serious electrical problem, I feel like some of these things should have been done before the dealer sold the car, I-??m asking for help, with getting my car fixed or replaced

- Charlotte , NC, USA

Electric fuel going on.

- Charlotte , NC, USA

Ongoing issues with the engine and turbochargers in this SUV. Give no warning of an issue and lose power while driving. Replaced one of the turbocharges in 2017. The car is now smoking, smells like something is burning, using a lot of oil, and losing power, and now being told both turbocharges need to be replaced. Dealer, Downtown BMW in Denver, CO who did repairs in 2017 on turbo did not report the previous repairs in car repair history.

- Denver, CO, USA

I go to the dealer and this dealer stay with my with my cat overnight. When I pickup my car tge dealer no fund my car, later I see on the dash continue say the same warning about recard warnings. I call next day (dealership) and the dealership no want check my car again only say I fix the part state say need fix. Say my car need more piece for fix the problem on air bag and that is not true. And say I need go another dealer iam not happy for that service. My car, carfax, and here (NHTSA) continue say no repair the recalls issue. I send email that dealer ship and no recieved answer. BMW of schererville 1400 us-41, schererville, in 46375

- Portage, IN, USA

I have been having check engine light (cel) problems for years. Have been told it was from the egr system. BMW first charged me over $1500 for a repair that did not work. Then they replaced the whole system and said it was "under warranty" when the problem resurfaced. Now the diagnostics are again saying the egr system is faulting and causing the cel again. I feel BMW needs to recall this system and continually repair it as it is an engineering fault of theirs

- New Rochelle, NY, USA

Car at 44K miles reported stalling while driving. Dealer diagnosed eccentric shaft sensor failure. I have contacted BMW of North America and my car is presently in the dealerhip for a second recall over 3 months. This is not a maintence issue. I feel it is a product failure. I have requested relief from this massive expensive and have asked to be allowed to purchased an extended service warranty at a discounted price. No response as of yet.

- Nashua, NH, USA

This vehicle has had an open recall 18V-336 since may of 2018. The vehicle manufacturer has yet to provide a remedy to correct this dangerous defect in the vehicle. When will a remedy be provided? it seem almost a year would be enough time to fix this defect.

- Phoenix, AZ, USA

Repairing the twin-turbo in my car again in less than a year. Last year the hoses were all replaced this year the dealer says one of the two turbo units in the vehicle needs to be replaced (smaller one). The car is doing the same thing it did last year losing power and making it dangerous to drive in traffic. If I am at a light, it takes about half a block for it to accelerate to normal speed. I ended up having the care towed to the BMW dealer because it was not safe to drive in traffic. After doing some research, the turbo has been an ongoing problem in the X5D. The car is just under 85,000 original miles and since I purchased two years ago, have logged less than 20,000 miles..

- Denver, CO, USA

The contact owns a 2010 BMW X5. While driving 30 mph, the engine shook, smoke appeared, and the engine stalled. There was no fire. The engine malfunction indicator illuminated. The vehicle was towed to BMW of denver downtown (1040 S Colorado blvd, denver, co 80246 (303) 954-4856) where it diagnosed that the secondary fuel pump and the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 53,220.

- Denver, CO, USA

Takata recall. The contact owns a 2010 BMW X5. While driving various speeds, abnormal fumes entered the vehicle and the check engine warning indicator illuminated. The vehicle was taken to autogermana BMW (located at 298 calle carlos F chardon, hato rey, pr 00919), but was not repaired due to lack of parts. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The approximate failure mileage was 48,000. VIN tool confirms parts not available.

- Toa Baja, PR, USA

Takada recall- trying to understand why such a important safety recall is taking so long to rectify. I bought the vehicle not knowing this vehicle had 3 recalls. We were told that BMW doesn't know when parts could be available.

- Mcleansville, NC, USA

Takata inflators and fuel pump recalls. BMW still has no fix for these issues which is a ticking time bomb for any occupants in the vehicle.

- Selah, WA, USA

The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sarasota BMW of sarasota, Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer stated that the parts were unavailable and that the contact could not receive a loaner vehicle for six months. The contact had not experienced a failure. VIN tool confirms parts not available....updated 08/31/17

- Punta Gorda, FL, USA

Takata recall. The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect...updated 07/21/17 updated 10/12/2017

- Bronx, NY, USA

Takata recall. The contact owns a 2010 BMW X5. While driving at low speeds, the vehicle stalled without warning. When the ignition key was turned to the on position, the vehicle hesitated to start. The failures recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the intake fuel pump failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 69,800. VIN tool confirms parts not available and parts distribution disconnect.

- Coral Gables, FL, USA

I purchased a car in 2/4/2017, on second driving, the car stall on the green light. I did contact dealership named sharpest rides, to ask what cause the problem, as they told me to drop car at their place to investigate and diagnosis. I did drop, after day they contact me and mentioned that they cannot duplicate the problem, because not enough tools, so they refer to BMW of denver downtown. The BMW dealer did test and diagnosis of couple days and respond with "we cannot duplicate of problem", so they return my car to me with unsafe condition. After while I starting have same problem with stall engine in the middle of road, at parking lot, or one day wasn't even start engine, or when car stall and I am lucky the guy didn't hit me in the back, but he did horned on me, showed me finger, and so on. I did contact multiple times with dealerships, with corporate headquarter at us North America and did have a chance open a case, have a chance talk to supervising, but everyone saying to me because car didn't showed error massage and they cannot duplicate problem they wont replace fuel pump, even they knew this is a fuel pump causing a problem. In addition, they did recall 136000 fuel pump, but they didn't want change now, and I did try explain them everyday we are on the road, we must keep our life safe and keep our environment safe, but they still telling me we cannot duplicate a problem. My car was a second time at same dealership on 4/72017 with same problem, and they still telling me everything fine with your car, just drive, I have four witness that can verbally in writing proof that my car stall. Maybe the car is drive-able but unsafe, because you cannot predict where it can be stop. Please review and see if manufacture or dealership following on all safety procedure to let people drive in high risk and dangerous of life on road. Please call me [xxx]. thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Aurora, CO, USA

The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline). He parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waikoloa, HI, USA

Both airbags have been on the recall for over a year....are they not required to be in the vehicle, but working correctly? to wait for a recall over a year on something so important is very wrong! in addition there is another recall (Oct 2016) on a fuel pump "could leak fuel during refueling or cornering" I've set up a service appointment Jan 20, 2017 and I'm told neither recall items will be addressed or repaired because parts. I'm also not offered a solution outside of "carefully move away from traffic" anyone driving the car, near the car or at the refueling location is at risk...how many of these vehicles are out there? more has to be done!! BMW should repair these asap or have them taken off the road. A year is unacceptable

- Southlake, TX, USA

I had the fuel heater replaced and battery on my BMW X5-35D a couple of months ago at considerable cost. The engine was also throwing the fuel heater activation code. I have documentation of the repair. I have recently learned of recall 13V-339 that covers this part for this exact reason with a build date window mere weeks from the build date of my vehicle. The build date range on this recall is June 13, 2009- November 9, 2009. The build date for my VIN is listed as December 2009. BMW did not cover despite the proximity of the build date and the exact same problem. I can see that there are other complaints on the NHTSA.dot.gov website for this problem for vehicles with a December 2009 build date'

- Baltimore, MD, USA

The fuel filter heater was recalled (recall no. 13V-339). We had to have our fuel filter heater replaced and was not covered under warranty because the recall was for vehicles produced from 6/2009 - 11/2009 and our car was produced in 12/2009. We had our fuel filter heater replaced because we had a check engine light on and when we took to dealer we were told that we needed a new fuel filter heater, therefore we feel we are intitlled to the recall.

- Ronkonkoma, NY, USA