10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 30,319 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
SRS failure on the passenger front seat air bag. BMW has many safety issues with the Code OC3. Passenger seat occupancy mat failure, seat pad requires replacement at a cost of $2,000 BMW is aware and is tone deaf to this safety defect. BMW should care about people possible dying from the airbag failure to deploy.
- Bethany Beach, DE, USA
Passenger Seat Occupancy Mat is not working when a passenger is seated in the car. The result is the SRS Air Bang will not deploy in a auto accident. The vehicle was taken to a BMW Dealer Service Department and all they did was reset the code. The problem never was resolved, because the SRS warming light comes on when there Is a passenger sitting in the passenger seat. I am scared to permit anyone from sitting in the seat. I contacted BMW OF North America and they stated only the 2005-2008 models are being repaired by BMW. INDEPENDENT IMPORTED CAR SERVICE STATED THIS IS A COMMON PROBLEM ON THE 2010 BMW X5 models-??-??.the faulty code is OC3. Please help me, thank you.
- Bethany Beach , DE, USA
The contact owns a 2010 BMW X5. The contact stated that while operating the vehicle with a front-seat passenger in the vehicle, the SRS airbag light remained illuminated, indicating that the front passenger-??s side airbag was deactivated. The vehicle was taken to the local dealer who diagnosed that the front passenger-??s side seat pad was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
- Bethany Beach, DE, USA
The contact owns a 2010 BMW X5. The contact stated that the vehicle was repaired under an unknown air bag recall. After the vehicle was repaired, the air bag warning light illuminated and remained illuminated. The contact stated that there was an unknown air bag recall however, the VIN was not included. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag module and seat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
- Springfield, MO, USA
I go to the dealer and this dealer stay with my with my cat overnight. When I pickup my car tge dealer no fund my car, later I see on the dash continue say the same warning about recard warnings. I call next day (dealership) and the dealership no want check my car again only say I fix the part state say need fix. Say my car need more piece for fix the problem on air bag and that is not true. And say I need go another dealer iam not happy for that service. My car, carfax, and here (NHTSA) continue say no repair the recalls issue. I send email that dealer ship and no recieved answer. BMW of schererville 1400 us-41, schererville, in 46375
- Portage, IN, USA
Constantly receive message "passenger restraint system malfunction: Fault in passenger-restraint system affecting airbag, belt tensioner or belt force limiter."
- Fort Worth, TX, USA
Front passenger seat mat sensor faulty leaving the front passenger without airbag protection. I'll install a bypass device because they are common and inexpensive and available because so many bmws have this issue. The bypass device will allow the passenger airbags to deploy whether a passenger is in the seat or not. The years 2006 and 2007 saw recall on the passenger seat sensor. This needs to be addressed.
- Venice, CA, USA
The contact owns a 2010 BMW X5. While driving approximately 65 mph on the highway, the air bags deployed without warning or impact. There were no warning indicators illuminated before the failure. The contact was not injured. The vehicle was towed to the dealer (hendrick BMW northlake, 10720 northlake auto plaza blvd, charlotte, nc 28269, (704)-321-8126), but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received a recall letter from the manufacturer regarding NHTSA campaign number: 16V364000 (air bags) after the failure. The failure mileage was 150,000.
- Charlotte, NC, USA
The contact owns a 2010 BMW X5. The contact stated that NHTSA campaign number: 16V364000 (air bags) did not have the parts available for the recall remedy. The contact took the vehicle to rockville BMW dealer located at 1300 rockville pike, rockville, md 20852 but the parts were not available and no availability date. It was unknown if the manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Jefferson, MD, USA
Takata recall. The contact owns a 2010 BMW X5. While driving various speeds, abnormal fumes entered the vehicle and the check engine warning indicator illuminated. The vehicle was taken to autogermana BMW (located at 298 calle carlos F chardon, hato rey, pr 00919), but was not repaired due to lack of parts. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The approximate failure mileage was 48,000. VIN tool confirms parts not available.
- Toa Baja, PR, USA
Takada recall- trying to understand why such a important safety recall is taking so long to rectify. I bought the vehicle not knowing this vehicle had 3 recalls. We were told that BMW doesn't know when parts could be available.
- Mcleansville, NC, USA
Takata inflators and fuel pump recalls. BMW still has no fix for these issues which is a ticking time bomb for any occupants in the vehicle.
- Selah, WA, USA
The contact owns a 2010 BMW X5. The contact stated that the NHTSA campaign number: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline) exceeded a reasonable amount of time for the repair. The dealer (BMW of dallas, 6200 lemmon ave, dallas, tx, 75209) stated that they were scheduling appointments for parts within the next three months, when the contact called three months later she was informed the same information, and also made aware that the parts for the recall repair were unavailable. The manufacturer was not made aware of the issue. The contact stated her vehicle slowed down while driving on the expressway and then stalled. The vehicle was unable to restart. The vehicle was towed to the same dealer BMW of dallas where the vehicle was repaired but the repairs performed were unknown. The failure mileage was not available. Parts distribution disconnect and VIN tool confirms parts not available.
- Garland, TX, USA
The contact owns a 2010 BMW X5. The contact received a recall notification for NHTSA campaign numbers: 16V071000 (air bags) and 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (critz BMW of savannah, Georgia) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/11/17 the consumer stated the fuel throttle also malfunctioned. Updated 08/23/2017
- Kingsland, GA, USA
The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 and 16V364000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (BMW of austin located at 7011 mcneil dr, austin, tx 78729; (512) 343-3500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- Wimberley, TX, USA
Takata recall. The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not notify a dealer. The manufacturer was notified in October of 2016. The manufacturer stated that the parts were going to be shipped in January of 2017 and that a dealer would call the contact. The contact stated that the front passenger side air bag indicator malfunctioned and illuminated. VIN tool confirms parts not available. Parts distribution disconnect.
- Ridgeland, MS, USA
The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sarasota BMW of sarasota, Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer stated that the parts were unavailable and that the contact could not receive a loaner vehicle for six months. The contact had not experienced a failure. VIN tool confirms parts not available....updated 08/31/17
- Punta Gorda, FL, USA
Takata recall. The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- New Orleans, LA, USA
Takata recall. The contact owns a 2010 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect...updated 07/21/17 updated 10/12/2017
- Bronx, NY, USA
- Bethany Beach , DE, USA