8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
76,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2011 BMW X5:

Unsubscribe any time. We don't sell/share your email.

problem #1

Sep 012017

X5 5.0I 4.4L V8 Tt

  • Automatic transmission
  • 76,000 miles

Well last year at this exact same time the front drive shaft broke causing a domino effect of damages the front drive shaft snapped and smashed the transmission pan and dented the exhaust pipe. Service adviser at dealer was not wanting to repair the damages under recall program acted like they have never heard of this issue or the recall in effect. After I presented all my findings they contacted BMW NA and they agreed to replace the transmission ,exhaust and the drive shaft at no additional cost to me. however I did end up paying over $4k for other oil leaks etc. Now the vehicle is back at the dealers with piping noise very hard jerking at very low speeds. they now claim that the transfer case is bad and it'll cost $2700 (for the part alone) and labor to replace this to fix the issue. I looked up on line and there are several people having the same issue and BMW is not doing anything about this. Surely the front drive shaft and the transmission are connected to the transfer case. so if the drive shaft has caused the transmission to go out once then that malfunction must have damaged the transfer case also or if the install was not done correctly this could have damaged the transfer case. which I believe BMW should address under the recall for front drive shaft. I am not at all happy with this. This is my last BMW I will ever own. seriously thinking about buying another brand besides this. my Toyota had 206,000 miles on it and all I had replaced in it was oil, filters, brakes,sparkplugs,tires and an alternator. This BMW has only 76000 miles and so far I have spent a lot of money on this. Why is no one taking any action on this matter. a faulty transfer case in the x5 can cause loss of drive and this can cause serious injuries or death if the occupants are on a freeway or in an intersection etc where they are stuck. what would it take for someone to look at this issue and hold the manufacturers accountable for such defective and poor quality products.Premium dollar for these cars demands premium service and customer care. Currently my car sits in the shop with a repair estimate of almost $9k to replace turbo hoses and transfer case. this vehicle will cost me so much money and I would have only driven it 76000 miles In total. I ant get insurance on this or sell it or repair it have to buy another car and still out of pocket on this one. BMW is a piece of crap vehicle they can not make good quality cars like they used to. These cars should cost less then a Kia as Kia is a more reliable vehicle with over 100000 mile warranty BMW can not offer that cost they know their cars are crap and they will fall apart before reaching 100,000 miles.

- mickey prasad, Grand Prairie, US