10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,183 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was on my way out of town on interstate 94W, when without warning my vehicle started to slow down and I could not accelerate. A sensor displayed stating the vehicle was overheating and to drive moderately. I was in the fast lane and had to get over at a moment's notice even with the vehicle slowing down. The second occurrence was on a busy street with a speed limit of 45 mph, and the car overheated, and stated "engine hot" and it proceeded to shut down. I could not accelerate and was almost hit from behind but the car switched to another lane at the last minute. This car put my life into danger 2 times to many. Something needs to happen before someone dies.
- Rochester Hills, MI, USA
Vehicle caught on fire on 02/06/12 at 0300 while parked in garage. According to miami's fire department this was not deemed arson/vandalism, no evidence of forced entry or accelerate was noted. A recall for high pressure fuel pump has been issued for such model.
- Miami, FL, USA
The contact owns a 2011 BMW X5. The contact observed excessive rust and corrosion within the fuel tank, exhaust system and the attaching components. The vehicle was taken to an authorized dealer, who stated that the owner would be responsible for the repair expenses. The vehicle was not repaired. On a separate occasion, the contact stated that smoke emitted from underneath the hood while driving. The vehicle was maneuvered to the side of the road and stopped. The contact examined the vehicle and stated that there was a substantial amount of oil loss in the reservoir. The contact then added more oil accordingly. The vehicle was towed to an authorized dealer, who refused to measure the oil manually per the consumers request, the manufacturer was notified of the failure and reimbursed the consumer for two days of motel, food and towing costs. Unable to locate a failure. The manufacturer was notified of the failure. The approximate failure mileage was 6,000. Updated 3/11/13 BMW offered to buy the vehicle back, but later changed their mind. The case went to court, and the judge ruled the offer was not binding. The consumer also stated the vehicle would run hot, and the vehicle would not go into gear.
- Escondido, CA, USA
Engine stalled while driving. Warning lamps indicated reduced power. Several occurrences were at speed on the interstate. Car would restart after sitting for several hours. Car was left with BMW for service. However, BMW said they could not replicate the problem and did not perform any repairs the first time. Car again died while driving at speed on highway several weeks later. BMW stated that there was loss of engine compression. Then, stated that fuel injectors were faulty. Then, claimed that it was due to "bad gas" and/or sugar in the gas tank.
- Fairfax, VA, USA
2012 BMW X5. Upon engine start up when cold, the engine surges excessively. If the transmission is engaged during the surging (fluctuating RPM) the vehicle lurches forward/reverse causing a dangerous situation and potential accident.
- Charlotte, NC, USA
- Stockton, CA, USA