10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
17,441 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 BMW X5:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #50

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at 540-342-3733 and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Radford, VA, USA

problem #49

May 122017

X5

  • 73,000 miles
I was driving on the freeway and alll of a sudden I received an audible and visual warning stating that the passenger restraint system malfunctioned. At the time, there were no passengers in the vehicle. This seems to be an occurring issue with BMW vehicles. I've had the same problem on two other vehicles.

- Long Beach, CA, USA

problem #48

Feb 012016

X5

  • miles
Takata recall

- New York, NY, USA

problem #47

Apr 102014

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 14V176000(engine and engine cooling), 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The rick hendricks BMW dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V364000 (air bags). Parts distribution disconnect for NHTSA campaign numbers: 14V176000 (service brakes, hydraulic), 16V071000 (air bags), and 16V746000 (fuel system, gasoline).

- Charleston, SC, USA

problem #46

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (habberstad BMW of bay shore located at 600 sunrise hwy, bay shore, NY 11706; (800) 841-6950) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Lindenhurst, NY, USA

problem #45

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown BMW dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Woodbridge, CT, USA

problem #44

Mar 032016

X5

  • miles
I received a safety recall letter from BMW in regards to recall campaign no. 16V-071 - driver's front air bag back in March 2016. It is now the middle of June 2017 and the BMW dealership still claims no parts on hand and no idea when they will be receiving them. This recall is taking way too long to complete. I have attempted to sale and trade the car in but no one wants it due to the recall.

- Federal Way, WA, USA

problem #43

Mar 142016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags). The dealer was contacted at 410-296-7900 and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Jefferson, MD, USA

problem #42

May 222017

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The dealer and manufacturer were notified. The contact was aware that he resided in zone "C", but still felt that a year and half was an excessive amount of time for a recall repair. The dealer and the manufacturer confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Denver, CO, USA

problem #41

May 012017

X5

  • miles
Hello, I owned this BMW while residing on maui, Hawaii. I have now shipped the vehicle home to alberta, Canada and cannot get it approved throughout the riv program because of the airbag recall. We have not had an incident. We have been waiting on this repair for more than a year. Hawaii would be considered a high humidity area as well the year of the vehicle is getting to be older... I need to get the recall fixed as soon as possible so that I can get insurance and registration here in alberta. Please help! [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Sherwood Park, Alberta, Canada, HI, USA

problem #40

Feb 012015

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Fe, NM, USA

problem #39

Feb 012016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact stated that the recall notice for NHTSA campaign numbers: 16V071000 (air bags) was received in February of 2016 and 17V138000 (power train) was received in March of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.

- Carolina Beach, NC, USA

problem #38

Feb 052016

X5

  • miles
The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Severna Park, MD, USA

problem #37

Apr 262017

X5 6-cyl

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train); however the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issues. Parts distribution disconnect. Updated 06/21/17 the consumer stated the power train was repaired. Updated 08/30/2017

- Wautoma, WI, USA

problem #36

Apr 252017

X5

  • miles
Takata recall. I has been over a year since I have received the recall notice and BMW is doing nothing to fix my problem. I live in Florida and have heard that salt air makes the problem worse, so I would expect people living by the ocean would get top priority.

- Jupiter, FL, USA

problem #35

Feb 232016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elmira, NY, USA

problem #34

Mar 012016

X5 6-cyl

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact stated that the repair for NHTSA campaign number: 16V071000 (air bags) was excessive. The contact received the recall notification in March of 2016. The dealer stated that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/13/17 the consumer stated the vehicle was repaired. Updated 10/20/2017

- Mason, OH, USA

problem #33

Apr 052017

X5

  • miles
Takata recall - despite multiple requests and promises for over a year, BMW has done nothing to address the defective airbag. BMW continues to push the delivery date of the parts out.

- Corona, CA, USA

problem #32

Jun 012016

X5

  • miles
Takata recall: It will be a year here shortly since the recall was issued and this airbag is not replaced. I know that BMW came up with another airbag for replacement of my drivers side airbag after I complained. There must be someway to fix this severe safety hazard..I do not want anyone in my car front passenger seat to die because of this. Fyi the recall was issued in May 2016 I was not sent a notice until July 2016, poor notification. I am sure this length of time qualifies as a failure to fix in reasonable length of time.

- Marysville, CA, USA

problem #31

May 152016

X5

  • 160,000 miles
The contact owns a 2011 BMW X5. The contact stated that the vehicle stalled while driving at an unknown speed. The vehicle was towed to an independent mechanic who diagnosed that the engine pulley serpentine belt needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags) however, the parts for the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure related to the recalls. The manufacturer was not made aware of the failure. The failure mileage was 160,000. Parts distribution disconnect.

- Highland, CA, USA

Read the next 20 complaints »