10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
17,441 miles

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« Read the previous 20 complaints

problem #30

Aug 102016

X5

  • 79,000 miles
Takata recall.......no remedy yet, I have been waiting now close to 2 years. After speaking with 3 different dealers in my area, I'm told they have no idea when either recall will be fixed because the manufacturer has no parts.....gas smell in vehicle when driving, fuel pump recall, however, no timetable for fixing.

- East Stroudsburg, PA, USA

problem #29

Mar 122017

X5

  • 78,240 miles
Warning message appeared: Restraint system malfunction! fault in passenger restraint system affecting airbag, belt tensioner or belt-force limiter. Also driver's electric seat control not working.

- Dillsburg, PA, USA

problem #28

Nov 152016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V364000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Portland, OR, USA

problem #27

Mar 012017

X5

  • miles
Takata recall - it's been over a year since I received the recall notice. Furthermore the car is going on 6 years old. I live in a high humid region. Absolutely ridiculous it is taking this long for an airbag replacement.

- Jacksonville, FL, USA

problem #26

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The manufacturer was unable to supply the part to the dealer and the vehicle had not been repaired for over a year. The contact was uncertain as to when the air bag recall would be repaired. In addition, the contact received notification of a manufacturer recall concerning the fuel system. The part was not available. The contact was not experiencing a failure. Parts distribution disconnect.

- Lincoln, RI, USA

problem #25

Feb 172016

X5

  • miles
Takata recall not yet remedied

- Tenafly, NJ, USA

problem #24

Mar 042016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Morristown, NJ, USA

problem #23

Jan 242017

X5

  • 67,000 miles
I purchased car 2011-sole owner dealer state replaces engine pulley bolt 2012? driving in dark and rain in mountains nc 1/24/17. All of a sudden lost ability to steer without a lot of force. Then got dash errors "charging malfunction", "engine overheating" transmission failure "no ABS" "drive cautiously ""turn off engine". I could not turn steering wheel hard enough to get off road. Pulled barely to side and turned engine off. Completely stranded and scared to death. Same broken bolt to be replaced. This is lethal situation and I am stuck with a killer car. Cannot afford to dump it. This car has required towing several times for engine failure that was "repaired". but I don't know what was done. In prior separate incident I was driving along engine light came on car sputtered and stopped-required towing. And takata recall also still waiting for airbags shoot shards. BMW will not replace. They think it is not hot in nc. I call 104 degrees hot.

- Waynesville, NC, USA

problem #22

May 012015

X5

  • miles
Takata airbags recall - unknown status to repair.

- Vero Beach, FL, USA

problem #21

Sep 092016

X5 6-cyl

  • miles
Takata recall its been almost 2 years since I've received a recall notice to replace faulty airbag components which affects the vehicle. Each time I bring the vehicle in for service, the dealer simply say there is nothing they can do right now because they don't have the necessary parts to recall the airbags. I am completely frustrated especially knowing this could cause big harm in an event of a crash. I try to not drive my vehicle as much as I can until the recall is completed, however living with family members it is simply impractical to not use the car until the recall has been performed. It is already 2017, and I received the notice early 2015.

- Diamond Bar, CA, USA

problem #20

May 252016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V364000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ocala, FL, USA

problem #19

Jan 022017

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Houston, TX, USA

problem #18

Jan 032017

X5

  • 72,000 miles
I am hearing a buzzing sound from the center of my steering wheel when I park my X5 and the sound seems to continue after I shut down the engine. My X5 has an airbag recall outstanding for almost a full year, but my dealer has offered neither replacement nor any explanation for the delay. The buzzing sound is new, and is intermittent in nature. My family is afraid to be in the car.

- Tucson, AZ, USA

problem #17

Feb 052016

X5

  • miles
Takata recall - I received the first recall letter 11 months ago for the driver side airbag and the 2nd recall for the passenger side in may of 2016. I am still being told there is no resolution as of yet.this problem has gone on way to long and my safety is at risk. I am unable to sell the car due to this open recall and need resolution asap.

- Milton, GA, USA

problem #16

Feb 052016

X5

  • miles
Takata recall - it's been a year and still BMW says it does not have parts to fix the problem.

- Hingham, MA, USA

problem #15

Mar 142016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification for NHTSA campaign number: 16V364000 (air bags). The dealer indicated that they replaced the parts with the same part as an interim repair for NHTSA campaign number: 16V071000 (air bags). The contact expected the manufacturer to supply the replacement parts for the recall to the dealer. The contact was uncertain as to when the manufacturer would supply the replacement parts for the recall and the parts for the passenger side air bag recall. The manufacturer was contacted to determine when the remedy replacement parts would be supplied for both recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #14

Oct 152015

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V3110090 (power train), 16V364000 (air bags) and 16V746000 (air bags, fuel/propulsion). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Braunfels, TX, USA

problem #13

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spring, TX, USA

problem #12

Jul 162016

X5

  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V364000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Round Top, TX, USA

problem #11

Jun 062016

X5 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 and 16V364000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available. Updated 01/10/2017 updated 6/26/18

- Santa Clarita, CA, USA

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