10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 17,441 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall this defective item remains unfixed. My family is subject to "serious injury or death" because there is not significant pressure for the issue to be resolved. Calls to BMW have not helped, they remain content to say that the parts are not available. The offer no help, such as Honda may be doing. Takata appears to be under no pressure to resolve. It appears they have no trouble making airbags for new cars but not for this recall. Please increase the pressure, impose fines, etc, to get their attention.
- Cornelius, NC, USA
I received the original recall notice in March 2016 for my drivers front air bag, received another one July 2016 for passenger front air bag. Wondering how many other one's I will receive. Nothing has been repaired. All I hear is by summer, then by mid summer now, they don't know. But they suggest I warn anyone driving my car they could get killed if in an accident. I consider that I am driving a $85000 death trap. Since there is such danger should not someone have to provide me with a loaner car or rental at their expense!. because I am telling you if I or someone should become injured or dead the lawsuit will be big. Isn't there some timeframe that BMW has to comply in.?? I was informed today by BMW that they do not have any timeframe "maybe" by end of month, haha been hearing that since March "maybe" "maybe" "maybe".
- Marysville, CA, USA
Driver side airbag recall in February and we still have not received the part. 6 months is unacceptable when it comes to the safety of myself and my family.
- Fort Mill, SC, USA
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V364000 (air bags) and 16V071000 (air bags); however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/08/16 updated 09/28/16.
- Ponte Vedra Beach, FL, USA
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Jose, CA, USA
The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Goldsboro, NC, USA
I received notice of the driver's side airbag recall in March of 2016, and just learned that the passenger's side airbag was recalled in may of 2016. All efforts to learn status of parts availability have gone unrespondeded to. I bought this car as a result of the representations which were made to me by BMW and their agents regarding the car's safety and reliability. Knowing that there is not a date in sight to perform the repairs necessary to correct this unreasonably dangerous condition, I have attempted to trade my vehicle in and purchase a replacement vehicle. Two dealers have informed me that they cannot accept the trade-in because of the recalls. This is totally unacceptable. I am stuck with a vehicle which has been deemed to be unreasonably dangerous for the foreseeable future. The economic consequences of this defect should fall on the manufacturer and not the consumer.
- San Antonio, TX, USA
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Round Top, TX, USA
I was recently in an accident. I rear ended someone and the air bag did not deploy until after the accident occurred. I have chest and rib pain. Even deployed the air bag was not fully inflated.
- Scotch Plains, NJ, USA
- Myrtle Beach, SC, USA