10.0

really awful
Typical Repair Cost:
$2,000
Average Mileage:
80,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 302018

X5

  • Automatic transmission
  • 80,000 miles

I had brand new BMW, in 5th year, water pump broke, replaced a brand new water pump, in another 2 years, water pump broke again. Called BMW asks them to compensate this water pump, they said the parts only two years, my part is 2 years and 2 month, that is why they do not want to pay anything. Bad customer service.

Will never buy BMW and will tell my friends not buy BMW. This is a headache car, not only water Pump, always have problems here and there.

- Qiang Q., Westfield, US