10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,724 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall - no parts available more than one year after recall!
- The Woodlands, TX, USA
Takata recall how much longer is my wife going to be forced to drive a vehicle that is obviously unsafe?
- Fort Worth, TX, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Houston, MO, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags). The part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that the recall remedy parts were on back order. The manufacturer was made aware of the failure, but was unable to confirm when the remedy parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vacaville, CA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/04/17
- Woodstock, GA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Altamonte Springs, FL, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact was informed that the parts for the air bags would be available in fall of 2017. The contact had not experienced a failure. Parts distribution disconnect for NHTSA campaign number: 16V071000 (air bags). VIN tool confirms parts not available for NHTSA campaign number: 17V020000 (air bags).
- Coral Springs, FL, USA
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/02/17
- Streetman, TX, USA
Takata recall, both air bags recall date was Feb 5 2016, we can not get it replace yet. We had been contact BMW dealer, they kept on saying parts still not available.
- Tustin, CA, USA
Takata recall. The contact owns a 2012 BMW X5 the contact received notification of NHTSA campaign number: 17V020000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Tiburon, CA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available. Updated 06/13/17
- Houston, TX, USA
Takata recall it's been more than 1 year since recall happened for my vehicle, and after repeated contacts with the dealer, they are still not replacing my air bag!
- San Jose, CA, USA
I received an intial letter back on 2/5/16 that there was a recall on the passenger front air bag. It has now been over a year and all I receive is letters letting me know that there is a recall. I think that the statement "excessive internal pressure could cause rupture...resulting in metal fragments striking the passenger or other occupants...potentially resulting in serious injury or death", is something that should be fixed in a more reasonable period of time. Over a year is too long and I believe that BMW needs to make an alternate plan if this is not/or can't be fixed immediately. I take/pick up my and other's children on a daily basis and require the use of the front seat. I don't feel safe knowing that this BMW's safety equiptment is not safe. In the latest letter I received it stated that if BMW was unable to remedy the defect in a reasonable period of time to notify the NHTSA - that is what I am doing.
- Elk Grove, CA, USA
The contact owns a 2012 BMW X5. The contact received a recall notification for NHTSA campaign number: 17V020000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
- Panorama City, CA, USA
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 17V020000 (air bags) and 16V071000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chico, CA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Honolulu, HI, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Surprise, AZ, USA
Takata recall - it has been over one year since my vehicle was identified under this recall and I live in a zone a which is the highest risk area. The local BMW dealer has not been able to give me any idea of when my car will be repaired. This is unacceptable as people have died from this defect and I am at risk every time I drive this vehicle.
- Katy, TX, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Riverdale, NJ, USA
- Fremont, CA, USA