10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,724 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and 17V020000 (air bags); however, the parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact was informed that BMW would not have parts until September of 2017; however, they were still remedying the gulf states and would not have parts for the contact's state until 2018. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Banner Elk, NC, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was made aware that parts would not be made available for six months to a year. The contact had not experienced a failure. Parts distribution disconnect.
- Warrenton, VA, USA
I am still waiting on this issue to be fixed. I cannot even get a fair trade in value on the vehicle while this recall remains open. I have been waiting nearly a year now. This is ridiculous. How long is supposed to be acceptable for consumers to risk their lives?? ---------------------------------------- Feb 05,2016 manufacturer recall numberna NHTSA recall number16V071 recall statusrecall incomplete summary driver's front air bag: During air bag deployment in an accident, the driver's front air bag module may produce excessive internal pressure that could cause the inflator to rupture. Safety risk inflator rupture could result in metal fragments striking the driver or other passengers, potentially resulting in serious injury or death.
- Aldie, VA, USA
Takata recall. Received recall notice March 2016. Called today to check on replacement. Was told I had to request replacement. Received call back to tell me the replacements will come in 3 months. Keep receiving offers to trade in. Are they replacing airbags in trade-ins before those not traded in? the wait is excessive.
- Brooklyn Park, MN, USA
I received the first notice of the recall in the summer of 2016 as per the BMW service department the parts for the recall were not in and there will be another notice sent out to date I have not received another notice and after checking again on my recent service visit in December 2016 there was no estimated time frame as to when the parts will be in. I am concerned with my safety as well as having my child in the vehicle.
- Florence, NJ, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
- Longmeadow, MA, USA
Takata recall has still not been performed
- Rocky Point, NC, USA
Notified of recall campaign no. 16V-071 on March 2016. As of November 2016 repair has not been performed after many requests. Dealer says parts are not available. What recourse/alternative do I have to make dealer/manufacturer comply?
- Columbia, MD, USA
The contact owns a 2012 BMW X5. The contact received a recall notice for NHTSA campaign number: 16V071000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect....updated 12/28/16 updated 01/04/17.
- Cerritos, CA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Matterson, IL, USA
Takata recall I was notified that the airbag should be replaced in early February, but no action has yet been taken, as of 26 August.
- Merrimack, NH, USA
"takata air bag recall" we were advised of this problem over 1 year ago by our BMW service advisor and we applied for a new replacement at that time. We live in clearwater Florida and the car is parked outside in the sun all the time. I have a young child that is routinely a rider in this car and we feel that the bag should be replaced or disconnected until a replacement bag can be installed. I have called my dealer on numerous occasions and have also contacted BMW corporate only to be told they have no idea when it will be fixed! the risk of injury or death to me or my family is unacceptable. Please help us as consumers to force the manufacturer to fix this problem in the affected cars, even if you must limit those that they can sell for new vehicles! thank you.
- Clearwater, FL, USA
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Portola Valley, CA, USA
Air bag recall, still waiting for the fix after 4 months- no car rental or solution offered while waiting for fix.
- Igo, CA, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The dealer was unable to supply the parts and schedule the recall repair appointment. The manufacturer and the dealer indicated that there was an interim repair until the permanent repair solution became available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Chester, NY, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Boca Raton, FL, USA
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bakersfield, CA, USA
I was hit by a car turning left in front of me. Left front side and door hit. Wheel knocked at angle under car. Steering wheel airbag burned my right hand when it deployed.
- Austin, TX, USA
I was rear ended on the interstate and pushed into a truck in front of me, but my airbags did not deploy. I struck my head on the steering wheel. There is significant damage to the front end of the car and the rear end is also damaged. The air bags in the car that hit me deployed; and the truck I hit had air bags deployed. Just wondering if there are other reports of problems with BMW air bags not deploying ?
- Harvey, LA, USA
- Newnan, GA, USA