10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 31,450 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 BMW X5. The contact stated that while driving approximately 65 mph, the glass sunroof spontaneously shattered with a loud booming sound. The contact indicated that the sun roof was opened when the incident occurred. The vehicle was taken to the dealer and diagnosed that a small rock had caused the defect. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 30,000.
- Arvada, CO, USA
While driving at 70 mph on the freeway, my sunroof spontaneously shattered into a million pieces. No other vehicles were around and no falling debris was nearby. The sunroof exploded outward with a loud bang, like a gunshot. Glass rained down inside the car and my passenger and I were cut while trying to remove pieces of glass from the interior.
- Blaine, WA, USA
- Madison , MS, USA