10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
8,423 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #12

Sep 142016

X5

  • 67,000 miles
During frontal impact at 34+mph, airbag did not deploy; driver hit steering wheel and passed out; brakes did not function properly either (was serviced by BMW dealership less than 2 months ago); vehicle slid straight into car in front of it and brakes did not engage properly with driver pressing brake petal

- Fulton, MD, USA

problem #11

Sep 122016

X5

  • 52,000 miles
Takata aribag has not been resolved. Going on 8 months. Engine shuts down.

- Atlantic Beach, FL, USA

problem #10

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Windermere, FL, USA

problem #9

Feb 152016

X5

  • 30,000 miles
Takata recall

- Los Angeles, CA, USA

problem #8

Mar 012016

X5

  • miles
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pembroke Pine, FL, USA

problem #7

Mar 142016

X5

  • miles
Takata recall I am still awaiting repair of this very dangerous recall and I fear for my life when driving my car. I received recall notice in March, called my service dealer then and followed up recently with no acceptable answers.

- Bronxville, NY, USA

problem #6

Mar 142016

X5

  • miles
The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.

- New York, NY, USA

problem #5

Jun 162016

X5

  • miles
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alpine, CA, USA

problem #4

Feb 162016

X5

  • miles
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Littleton, CO, USA

problem #3

May 192016

X5

  • 32,000 miles
Takata recall -- I just called BMW for options regarding getting my car repaired and also requested to be let out of my lease. They said they do not yet have parts for repair, my car has been marked 'unsellable' and the only end of lease option they gave was for me to pay it off. I am furious. I refuse to drive an unsafe car for the next three months and I absolutely should not be required to pay off the lease on this car. They need to take it back and let me move on. I have two small children that I drive around in this car every day!!! this is unacceptable.

- Woodinville, WA, USA

problem #2

Jul 302014

X5 6-cyl

  • 7,000 miles
Hello, my name is [xxx]. I am 77 years old man and more than 50 years driving experience. I bought BMW X5 October 2013 from tenafly BMW dealership. This car was my lifetime dreamed car. Like a BMW sales slogan "ultimate driving machine? I would like to have an experience BMW car's joy of driving. But after few month later I was disappointed to have BMW X5. When I drive to accelerate push the gas car dose not respond as quickly as pushing gas. So I told the mechanic my problem they did software upgrade. After software upgrade car was good responding drive. But few weeks later back to old condition. These things four more times I did. Could you possibly help me out of these problems and my frustration? here are my problems: 1. sluggish and hesitating running when acceleration 2. between transmission and gasoline sensor problem"!(I think) 3. not smooth transition and feel heavy moving 4. this is not BMW X5 power running weak. 5. driving terribly heavily responding. 6. I was recalled for front airbag. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Orangeburg, NY, USA

problem #1

Apr 052016

X5

  • miles
Takata recall :I was told it could take up to a year to replace the defect in my driver's side air bag. I am not comfortable driving my car knowing there is a risk of serious damage or death if the bag deploys. I take xarelto (blood thinner) and purchased this SUV to feel safer when driving. I am a realtor and use my car everyday and often times with clients of mine in the car. The dealership stated they are not selling anymore of these cars with the defects until they are corrected yet I am driving one which has not been corrected. They stated they will give me a $35 a day allowance to rent but again that will only get me a compact car and nothing close to a comparable. Why am I spending $1009 a month for my X5 to dive a Ford Focus. It makes no sense. I would like a remedy to my situation immediately. This issue is/will impact my business if I can not drive my car. If I don't get a resolution I will get my attorney involved.

- San Antonio, TX, USA