10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 8,423 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger seat sensor for airbag has failed. Was told not covered under warranty or any recall, estimate of $2,200. Was told that safety system is now compromised for passenger.
- Neptune, NJ, USA
Occupancy seat sensor is malfunctioning. The part to fix the item is $1,500 including labor. The part is out of stock. So this is happening to many BMW. Approval to replace has been granted on other BMW models. Why isn't mine covered? the sensor is always on even if no one is in the seat.
- Arroyo Grande,, CA, USA
To whom it may concern: The front passenger air bag seat occupancy sensor mat has failed on my vehicle. This means the passenger side airbag is not active. It has been recalled in the past by BMW multiple times, 17V605 and 17V428, but my vehicle was not included. However, this appears to still be an issue.
- Romulus, MI, USA
Warning light on dash that reads "fault in passenger restraint system affecting airbag, tensioner or belt-force limiter." BMW dealer (roadshow BMW / memphis) did replace belt tensioner at a cost to me but the error code remains. The passenger seat mat could cause this problem. Has there been a recall on the passenger seat mat? I feel that this is a safety issue dealing with airbags and seatbelts. The BMW dealer in jackson, ms did replace the driver and passenger airbag under a recall but I am still concerned about the safety due to the "system malfunction...fault in passenger-restraint system affecting airbag" warning light on dashboard. This warning message and seatbelt warning light remains when car is in motion. I bought the car on March 17, 2015 (33,000 miles) from my sister who bought the car new from the BMW dealer in nashville, tn. The error message was on the dash at that time. The car now has approx 64,000 miles.
- Oxford, MS, USA
Takata recall. The contact owns a 2013 BMW X5. The contact received a recall notification for NHTSA campaign number: 18V030000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (braman BMW West palm beach, 4013 okeechobee blvd, West palm beach, fl 66409) confirmed that parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Wellington, FL, USA
2013 BMW X5. Consumer writes in regards to dealership breach of lease contract- not able to sell vehicle to consumer due to no remedy available to repair airbag recall.
- Owings Mills, MD, USA
Passenger's front air bag: During air bag deployment in an accident, the passenger's front air bag module may produce excessive internal pressure that could cause the inflator to rupture. Recall status recall incomplete remedy final remedy parts are available. Your BMW center will replace the passenger's front air bag module for free. Please make an appointment with an authorized BMW center immediately. Safety risk descrpition inflator rupture could result in metal fragments striking the driver or other passengers
- Benicia, CA, USA
Takata recall. The contact owns a 2013 BMW X5. The contact stated that NHTSA campaign number: 18V030000 (air bags) exceeded a reasonable amount of time for repair. The dealer (united BMW, 11458 alpharetta hwy, rosewell, ga 30076) stated that the parts were not available for repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Cumming, GA, USA
Takata recall - I've been notified by mail about one year ago that the airbag has been recalled. I serviced my car Sept 2017 and they still said that the part is not available. I believe the recall took place in 2016. I've had so many mechanical problems and yet they refused to buy the car back as a lemon
- South San Francisco, CA, USA
Takata recall
- Mchenry, IL, USA
Takata recall - takata recall continues to go unresolved. Vehicle in question in primary means of transportation for my spouse and nine-year old son. BMW shared this week only due to my contact them that the airbag for this vehicle would be available in one month. I have no faith and am seeking injunction by NHTSA to resolve this delinquent resolution immediately.
- Carrollton, TX, USA
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 17V138000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (bavariaan autohaus-BMW, 5727 york drive, norman, ok, 73069) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Norman, OK, USA
2013 BMW X5. Consumer writes in regards to airbag and driveshaft failure safety recalls. The consumer stated the manufacturer exceeded a reasonable amount of time to be repaired. The vehicle has two recalls 16V-071 and 17V-138. The dealer informed the consumer the parts were unavailable. Updated 08/11/2017
- Loveland, CO, USA
Takata air bag recall, Feb 05,2016 manufacturer recall numberna NHTSA recall number16V071 recall statusrecall incomplete summary driver's front air bag: During air bag deployment in an accident, the driver's front air bag module may produce excessive internal pressure that could cause the inflator to rupture.
- Oak Brook, IL, USA
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 and 17V138000 (air bags, power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (valley auto world BMW located at 3822 sycamore dairy rd, fayetteville, nc 28303; (910) 864-0000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Tampa, FL, USA
Takata recall I received a letter from BMW March 2016 saying that I am the owner of a potentially affected vehicle- I still have not received a second letter to tell me to come in and get a new airbag" I have emailed them 3 0R 4 times and all they say is_ I will be notified when parts come in? if I am driving a car with a defective airbag shouldn't they have to put in a new airbag as soon as possible? it has been a year and one half? please advise what to do" thanks [xxx] thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Johnstown, PA, USA
Takata recall: My vehicle has a dangerous recall and I've called BMW Corp and BMW of ft myers, fl numerous times for about 1 year now. BMW does nothing to resolve this recall. I do not feel safe driving my car. I want this resolved. BMW will not help me resolve this. They say there is nothing they can do. Can you please help? I'm scared to drive my car.
- Estero, FL, USA
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (chapman BMW chandler, 7455 w orchid ln, chandler, AZ 85226, (480) 344-4269) did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Phoenix, AZ, USA
I have been waiting for replacement of airbag for close to 1 year and no response from valencia BMW. I have been limiting my use of my car due to unsafe airbag.
- Castaic, CA, USA
- Chula Vista, CA, USA