10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 232022

X5

  • miles
I like to report the incident with the sudden collapsing of the ECU car electronic on 01/23/2022 during night, which had raised my serious concerns regarding the car safety in general. During driving the car in the nighttime of Sunday 01/23/2022, my wife was on her way to return from Pompano, FL to her home in Plantation, FL, using the Turnpike, she experienced that ECU engine speed control had repeatedly sudden changes in engine revolutions, all indication lights at the dashboard went on and then all went off. At this moment of time, it was impossible for her, to control car speed via the accelerator pedal, since the engine speed suddenly changes from low idle to high idle, the operation of power steering and car brake system were affected as well. This unsafe situation of the car control functionality caused an unsafe situation for driving and having control over the car. It wasn-??t possible for her to control engine/car speed, either the affected power steering hydraulic system and car brake system doesn-??t supply the sufficient pressure to their system. In this particular moment the car was undrivable and uncontrolled, which were leading to a very dangerous situation for the driver, and it could end up in a live threating situation and accident for the driver. The service technician of BMW Holman Auto in Fort Lauderdale traced back the reason, that the ECU lost the throttle signal, due to a failure of the car battery. These is raising another question, why it doesn-??t happen when starting the car, this is the moment when the highest current get drawn out from the battery, another question is, why these never happened before, when the car battery lost its capacity, because I-??d to change the battery already twice since I-??ve this car. Another question is regarding the ECU control logic functionality and their set up, why the engine speed needs to be accelerated, why the ECU can-??t use the last actual throttle set point.

- Plantation, FL, USA

problem #3

Oct 092020

X5

  • 65,000 miles
2014 BMW X5 xdrive. As I am entering a parking spot, moving forward, I stepped on the brake to stop my car, and instead of doing that, the engine revved up and accelerated quickly. Tried to click parking but the car hard stopped because it hit the rock in that area in front of me. Able to put it into parking after it hit the rock. Front right bumper damaged pretty severely. Fortunately no one hurt but if we rolled past the rock all 5 of us would have been dead as there is a valley infront of us. Similar thing happened 10 months back when we are at a traffic signal engine revved up and moved forward. When we called local dealership they said no recalls at that time.

- Attleboro, MA, USA

problem #2

Aug 252014

X5

  • 10,000 miles
Floor mats (factory installed) have an adhesive velcro on the underside to attach to the floor of the vehicle. In the heat the adhesive holding the velcro becomes unattached allowing the floor-mat to shift forward and depress the accelerator.

- La Jolla, CA, USA

problem #1

Sep 072014

X5

  • 2,500 miles
Pedestrian (daytime) warning and avoidance system activated spontaneously on an empty street - there was no pedestrian in sight and no car in front of me. The car automatically suddenly brake violently and a truck right behind me almost hit me. I feel this is a serious safety issue as it has potential for a serious accident if this were to happen again in a more crowded street. It is disconcerting to drive a car that may suddenly brake without warning!

- Providence, RI, USA