6.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,412 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Almost caused a major accident when High Pressure Fuel Pump failed unexpectedly while driving. Good thing my family was not in car when this happened. This is completely unacceptable and should be recalled on this vehicle just like many others of this model. I have included picture of metal shavings in fuel system from high pressure fuel pump failure.
- Horton, MI, USA
High Pressure fuel pump failure
- Schererville, IN, USA
High pressure fuel pump Failure
- Leonard, MI, USA
2014 BMW x5 xdrive35D equipped with a Bosch Cp4 (HPFP) High Pressure Fuel Pump that is known to implode., cause severe damage to my vehicles fuel system that is costing me thousands in repairs. My year make model and build year all fall under the recall but my vin is not on the recall list. BMW has no answers for me and just says nothing they can do. BOSCH CP4 HPFP failed and released metal shavings throughout all fuel lines, injec BMW had a recall for 12K vehicles but mine was not on the recall list and BMW cannot explain why given that my fuel pump exploded like so many other BOSCH CP4. I believe BMW knew that these pumps were bad and did not notify all owners that had them in in their car.
- Lynden, WA, USA
The high-pressure fuel pump failed/disintegrated and released metal debris into the entire fuel system and most likely into the engine. The car stalled and shut off in the middle of intersection and almost caused a crash. The entire fuel system will need to be replaced due to the intrusion of the metal fragments into the fuel system.
- Las Cruces, NM, USA
Driveshaft failed during normal driving conditions on normal road. Dealership said bearing in driveshaft u-joint seized, caused driveshaft to fail. This also lead to the transmission pan falling down. Parts are not available for inspection as repairs have already been made and old parts were not kept. Had to pull over mid drive on the side of the road, potential to be dangerous. Dealership diagnosed issue. Vehicle was only looked at by manufacturer/dealership. There were no warning lights or messages leading up to the incident. Only symptom was severe shaking of the car 20-30 seconds before I pulled over to investigate, and I saw the driveshaft hanging out the bottom of the car.
- Los Angeles, CA, USA
The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure fuel pump fails.
- Spring Branch, TX, USA
Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared. Then about 1500 miles later the same thing happen, so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change "???"
- Joliet, IL, USA
The owner owns a 2014 BMW x5 35d. Owner was driving 35 MPH at time of incident. Vehicle was working fine, no issues. All of a sudden, a drive train warning came up and the vehicle slowed down, stalled and shifted into neutral automatically. There was no warning or any indication prior to this, which is a bit scary. The owner was able to veer to into a parking lot. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was later towed to a BMW dealership for further testing. It was determined that the high-pressure fuel pump (HPFP) had failed and that the entire fuel system needed to be replaced due to the intrusion of metal fragments into the fuel system. The vehicle is still with the dealer after over two weeks. Currently, the owner has been charged a diagnostics fee. Costs to repair this issue are near $20k USD. Dealership advised owner that the vehicle NOT be repaired due to a high possibility of the engine having damage from metal fragments/debris. So now what?
- New Haven, MI, USA
The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.
- Villa Park, IL, USA
The high pressure fuel pump went out causing rail pressure issues. I kept driving it, but it got progressively worse until my mechanic changed the HPFP, which I was not aware at the time had an extended warranty. BMW refuses to pay for the part because they did not do the installation.
- Sarasota, FL, USA
Failure of high pressure fuel pump.
- Las Vegas, NV, USA
Failure of High Pressure Fuel pump. My vehicle has low mileage, and BMW has had issues with High pressure fuel pump with same engine as my vehicle. I feel this defect is extended to more vehicles than was stated BMW.
- Las Vegas, NV, USA
Failed fuel pump. Car became very jumpy and could no longer drive it. Thick black smoke.
- Indian Head, MD, USA
With only 66,000 miles, this is my second BMW diesel that requires a replacement scr active tank at a cost in excess of $2,000 so the additive can be measured. The older version of the X5 received a warranty extension, but not the current model even though the problem persists. Shameful.
- Meadow Vista, CA, USA
I had a failed high pressure fuel pump, which BMW admits is faulty, and they have an extended warranty for. I had to have it replaced, but since I had it changed out at an independent shop BMW refuses to reimburse me for it. Just looking to see if there are any options for avenues for reimbursement.
- Venice, FL, USA
Sunroof motor shorted and killed battery at 45,000 miles. Caused drivetrain malfunction. Door molding on rear drivers side door separating. Fuel injectors failed (cylinder 4 and 6) causing drive train malfunction at 55,000.miles
- Charlotte, NC, USA
This 2014 BMW X5 has a diesel engine. The fuel pump has failed twice in nine months causing the vehicle to suddenly lose power and completely stop. The vehicle was stationary at a stop light both times. However, this can occur while in motion at any time. This diesel engine fuel pump failure impacts entire fuel system which requires a complete replacement (please see attachment for first repair. The car is currently at BMW service}. this problem will occur again because they keep using the same parts. I am sure with some investigating you will find that this is an unreported problem with BMW. The safety of my family is at stake and BMW is being completely evasive at this point.
- La, CA, USA
- Horton, MI, USA