10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
12,289 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Feb 192024

X5

  • miles
While driving at average residential speed, heard a "chopper" like sound coming from the driver side wheel area. There was no indication in the vehicle for any issue (no check engine light or warnings). I pulled over and checked all tires for flat/low air, and all looked good. I drove less than a mile, and the sound got louder, and then I heard a thump. I pulled the car over and looked underneath, and the driveshaft broke and lodged out of the bottom guard. Looked at previous X5 models and it seems like there was a similar compliant resulting to a recall. The service technician informed me that these types of premature failures can be life-threatening as you can lose control of the vehicle (especially at highway speed), and even worse, the driveshaft can lodge at the footwell, ripping into the car.

- Anaheim, CA, USA

problem #8

Dec 092023

X5

  • miles
The fuel pump catastrophically failed and caused the vehicle to suddenly break down (engine stall) while driving 65 mph on the freeway. There is metal in the system according to the mechanic. Numerous parts will need to be replaced and in essence the car no longer has value because of the number and severity of issues experienced. Mileage is 160,000. I see that two recalls have been put forth for similar issues for BMW X5-??s produced around the same time as mine (Campaign IDs 21V586000 and 21V907000) but the recalls for some reason don-??t cover my specific VIN. I think the recalls should also cover my VIN.

- Bodega Bay, CA, USA

problem #7

Jun 142023

X5

  • miles
so i was driving at 70 mph on the highway and my front wheel driveshaft broke and hit the transmission with a potential chance to have and accident, i was researching and bmw x5 have a recall of those shaft up to 2013 and if i don't mistaking same part number as mine.

- Lawrenceville, GA, USA

problem #6

Feb 032023

X5

  • miles
While driving at 65 mph a faint whirring noise could be heard. Then without warning a loud bang was heard and felt under driver-??s seat. Transmission showed neutral and abs, parking brake, and drive train warnings showed on dash. I was able to coast to right shoulder and stop. Looking under vehicle, I could see front driveshaft hanging down and oil leaking out of transfer case.

- Atlantic Highlands , NJ, USA

problem #5

Nov 302021

X5

  • miles
The contact owns a 2015 BMW X5. The contact received notification of the NHTSA Campaign Number: 21V907000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and the contact was informed that the parts were not available. The contact had not experienced a failure. Parts distributions disconnect.

- Newark, NY, USA

problem #4

May 172022

X5

  • 66,000 miles
The contact owns a 2015 BMW X5. The contact stated while driving at various speeds and slightly turning the steering wheel, the vehicle would emit abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was also taken to a local dealer which diagnosed the failure to be strut bearing fault. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 01V195000 (Service Brakes, Hydraulic) and NHTSA Campaign Number 00V010000 (Steering) and NHTSA Campaign Number 01V196000 (Power Train) however, the VIN was not included. The approximate failure mileage was 66,000.

- Midlothian, VA, USA

problem #3

Jun 042021

X5

  • miles
While driving on the highway, the U joint broke off. There was a safety recall on 2011-2014 of the same vehicle. I find it interesting because, my vehicle was made in 2014 but they are calling it a 2015 vehicle.

- Surprise, AZ, USA

problem #2

Dec 022020

X5

  • 44,600 miles
The contact owns a 2015 BMW X5. The contact stated while driving 20 mph, the vehicle started to hesitate. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The vehicle was taken to independent mechanic and the contact was informed that the transfer case needed to be replaced. The vehicle was taken to melbourne BMW (1432 S harbor city blvd, melbourne, fl 32901; (321) 727-3788) and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 44,600.

- Melbourne, FL, USA

problem #1

Feb 072018

X5 6-cyl Diesel

  • miles
The vehicle shifted to neutral when it should have been in park, and/or should have shifted to park when in neutral and engine was shut off.

- Tyler, TX, USA