Check engine light: FC 24BF00 - zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration correction too high These are the same issues the 2016 MY cars experience and was given a warranty extension

- Baldwin Park, CA, USA

Vehicle stalled in the middle of the road when in drive mode displaying "Drivetrain Malfunction". Couldn't start the engine or shift the gear. Vehicle was at the dealership one week before the incident for 'Drivetrain Malfunction'. Fixed bad fuel injector and was tested. My safety and safety of others was at risk if it had happened at higher speed. Suspecting fuel pump failure. Vehicle is with the dealer and the component should be available for inspection.

- Jacksonville, FL, USA

My wife was driving with my kids on the highway here in San Diego. When the vehicle stalled and luckily she was near the shoulder and was able to pull over. We took it to the shop and they stated it was a fuel pump failure. I have never had a car do this it was crazy dangerous for my kids and my wife. I have read so many complaints on this and yet bmw will take no fault for this. Then they want to give me a repair bill of 17k because when these fuel pumps fail they destroy the whole fuel system that touches diesel needs to repaired. I am so upset this is crazy that-??s this legal to produce a car like this and there is not a class action lawsuit.

- Valley Center, CA, USA

Common issues of Injectors: 2A6800 - Smoothness controller cylinder 1: correction amount outside the allowable range DDE later threw code for cylinder 2 as well so the dealership did both injectors. 24BF00 - Zero quantity adaptation injector cylinder 2: permissible filtered control duration too high

- Sainte-Catherine, Qc Canada, VT, USA

High-pressure fuel pump failed, sending metal shards throughout the entire fuel system. vehicle has 133,000 miles

- Albany, OR, USA

The fuel pump catastrophically failed and caused the vehicle to suddenly break down (engine stall) while driving 65 mph on the freeway. There is metal in the system according to the mechanic. Numerous parts will need to be replaced and in essence the car no longer has value because of the number and severity of issues experienced. Mileage is 160,000. I see that two recalls have been put forth for similar issues for BMW X5-??s produced around the same time as mine (Campaign IDs 21V586000 and 21V907000) but the recalls for some reason don-??t cover my specific VIN. I think the recalls should also cover my VIN.

- Bodega Bay, CA, USA

My vehicle has a check engine light with the following codes: 24BC00 - Injector, cylinder 5, zero-quantity adapation: Activation duration correction too high 24BF00 - Injector, cylinder 2, zero-quantity adapation: Activation duration correction too high 24BD00 - Injector, cylinder 3, zero-quantity adapation: Activation duration correction too high Per bulletin SIB 01 09 19, I am aware that the manufacturer's warranty has been extended to 10 years/120,000 miles for F15 (X5 xDrive35d) models produced from 1/5/16-9/2/17 and that my car was produced prior to those dates. I am also aware that this extension applies to F10 (535d XDrive Sedan) using the same N57T Engine that my 2015 X5 xDrive 35d has. I am asking for the model year dates to be reviewed and model year 2015 vehicles added to the list as I have faulty injectors that should be covered as well.

- Greensburg, PA, USA

High pressure fuel pump failure. I was driving down the road when it stalled with no warning whatsoever and it put itself in park in the middle of the road, I had five other people with me that were put in serious danger. The dealership confirmed that it was in dead the problem, but there was no warning light nothing whatsoever.

- Woodward , OK, USA

I have owned the above-identified 2015 BMW XDrive 35d since new. This vehicle is equipped with BMW-??s N57T engine. My wife and I started experiencing the car pulsing or surging under acceleration within the first year of ownership. Despite no warning lights being on, we brought the car to the dealership as early as September 20, 2016, to complain of the pulsating acceleration on the car. Although we experienced the problem daily, the dealership was -??unable to duplicate the problem.-?? We visited the dealership several times thereafter to complain of this ongoing problem. Each time the dealership was -??unable to duplicate the problem.-?? Finally, in June 2018, I visited the dealership and asked to go for a ride with the head service tech. During that drive, I was able to easily duplicate the issue. Upon further investigation by the head service tech, on or about June 11, 2018, BMWNA replaced a fuel injector (injector No. 6, PN 13-53-8-506-548) on the vehicle under warranty, which finally remedied the nearly two-year problem. In October 2021, the vehicle-??s check engine light started going on and off intermittently. As a result, on or about October 14, 2021, my wife took the car to the dealership. We were informed that fuel injector No. 2 was now bad and that it would cost us nearly $1,250 to repair the vehicle. Given that one fuel injector on the vehicle had previously failed, I started doing some research about this engine and its fuel injectors. What I discovered was very troubling. In 2019, BMW of North America (-??BMWNA-??) issued SIB 01 09 19 (DC 13 53 90 06 00) extending the warranty on the fuel injectors used in certain models equipped with the N57T engine to 10 years/120,000 miles. Specifically, BMWNA listed the following vehicles as being covered by the SIB: F02 (740Ld xDrive) (N57T Engine) Model Year 2015 produced from 2/13/2014 to 5/08/2015F10 (535d Sedan) (N57T Engine) Model Year 2015 produced from 7/07/2014 to 6/26/2015F10 (535d xDrive Sedan) (N57T Engine) M

- Saint Louis, MO, USA

Hi, here to report and solicit the assistance of the NHTSA to keep us safe. Thanks for everything you do! Our 2015 X5 (F15) diesel with the N57T motor had check engine light illuminate @~61k miles while driving normally at surface street speeds. This was within one-month of BMW performing its second mandatory EGR cooler recall (once in 2020 and again in 2023), NHTSA Campaign Number 21V907000 for fire potential. BMW dealership advised the check engine was due to fuel injector #6 failure. I asked the dealership if this (could) be related to the recent EGR replacement they performed and was advised no. The EGR cooler and fuel injectors are DIRECTLY related, so this was surprising. Furthermore, there are loads of forums online that point to this, plus two active, safety recalls for the N57T motors including fuel injectors and the high pressure fuel pump (HPFP). My biggest concern is BMWs HPFP Safety Recall SIB130121 affecting 2014-2018 N57T motors - issued on 7/29/21 (coincidently, my birthday;-) It's dangerous that BMW will not proactively replace the HPFP, even when experiencing ongoing fuel system issues (2x EGR coolers and now injectors) that may be tied to a potential HPFP failure. I won't wait for a catastrophic failure for what is an existing and well known recall. This is well documented across forums so it's concerning the NHTSA OK'd BMW's 10yr/120k mile "warranty extension" vs full, mandatory recall. BMW should be accountable and replace the HPFP before catastrophic power loss occurs at the wrong time/wrong place. When it does, I wanted to ensure this record was on file with you agency for insurance purposes. Second concern is for sib010919. Injector recall is for 2016&17 X5 diesels with the N57T engine, plus other diesel models from 2015/16&17. Online, deep-dive research revealed a gap, where the 2015 X5 diesels (again with the N57T motor) were excluded. While this is not a severe as the HPFP, can the agency advise why 2015's were missed? Many thanks!!

- Sherwood, OR, USA

I purchased the vehicle in Feb 2022. I received a call from my dealer about the recall last week, they said they would perform the repair on 01/26/23. I picked the vehicle up the next day without them having performed the repair because the VIN still shows "remedy not available". The dealer did not even assess the safety issue when the car was brought in. I do not know if the car is safe to drive. Neither the dealer nor BMW have set expectations for when the recall is to be performed. What do I do next?

- Rego Park, NY, USA

My car has an active SAFETY recall, that was issued in 11/2021. Today is 01/18/2023 and BMW still shows the remedy is unavailable. Safety recalls should not be allowed to be ignored by the manufacturer. It's been over one year since issued & they still can not give any estimated time frame, when they might have a remedy available. This is a safety issue & BMW is a MAJOR manufacturer, a luxury manufacturer. Yet they do not care about their customers after purchase & they aren't standing behind their product. My car is having issues related to this recall & their solution is to charge expensive repairs, all the while ignoring the recall. This is unacceptable. The reasonable time frame to remedy this has passed. Again, how is this legal to ignore a SAFETY recall"???"

- Jay, FL, USA

The vehicle lost power and would barely accelerate while I was driving on the Capital beltway in the DC Area. When I took it to the mechanic, we found out that several of the fuel injectors were bad. I researched this issue and found that these vehicles are prone to having this problem and the NHTSA has several service bulletins to address this issue (e.g. SI B01 03 15 ). However, it looks like this specific vehicle is not covered by the extended warranty even though the part numbers on the 2012 covered vehicles are exactly the same! BWM should be held responsible for this

- Bowie, MD, USA

Multiple fuel injector malfunction codes have been displayed by the vehicle repeatedly over the course of the last 10k miles. These malfunctions are causing the Malfunction Indicator Light to illuminate and remain on. This issue is documented to affect multiple vehicles with the same engine/injectors. BMW has provided an extended warranty for some vehicles with this engine/injector combination. However not all vehicles with this engine/injectors are covered by the warranty extension. This issue has cause noticeably lower fuel milage as well as random violent jerking while leaving from a stop, accelerating, and traveling at speed. A multiple injector failure while in motion has a potential to create a safety issue for the occupants of the affected vehicle and those of surrounding vehicles if the vehicle suddenly looses power or drive at highway speed.

- Houston, TX, USA

Made an appointment to fix the issue by Recall and confirmed that the necessary part was in stock. When arrived at the dealer ( new country bmw in Hartford ct) told me that they didn-??t have the part and not even inspect the car at all.

- South Windsor, CT, USA

Important safety recall issued, rcall campaign No 21V-907: EGR Cooler. BMW. Since the recall the engine is producing a weird noise, indicated as one of the effects, and the car has had so far two repairs performed in February and March, most probably as effects of this recall: diesel transfer pump had to be replaced and diesel particular sensor. Remedy is unavailable and BMW is not giving any solution so far, while i am incurring in high repair costs and the unavailability of my vehicle.

- Miami, FL, USA

High pressure fuel pump failure. I need to ask to get the old part(s) back. BMW had a recall on other years of this model, but not this particular year and month. When it fails, it fails abruptly and prevents the car from being driven. This has been a widespread problem on all diesel BMWs for many years. This may be the second pump to fail on this car (I bought it used from a BMW dealer). There were no warnings.

- Springfield, OH, USA

Engine stalled at low speed. Was able to restart engine. Check engine light was on so was able to drive it to dealer. Dealer determined it was hpfp failure, with metal shards in fuel line, so entire fuel system replaced (injectors, lines, hpfp, etc). Hpfp was replaced with the same model that failed, just a new one. A while later, engine stalled again at low speed. No check engine light but was able to restart engine. Dealer notified of stall post-fix of entire fuel system. A while later engine stalled a 3rd time while driving around 40 mph. No check engine light Was advised that there was a recall for a newly designed hpfp but not in stock at dealer yet. Eventually had the newly redesigned hpfp installed under recall. A few weeks later, experienced another stall while idling at a red light. Amazingly was able to get a real-time video of the engine stalling and shutting off. No check engine light. Was unable to restart engine after multiple tries but engine finally fired up on the 5th or 6th or 7th attempt at restarting. Was able to pull over to the side of the road and notified dealer that I experienced another engine stall after installation of the newly designed recalled hp fuel pump.. Took the car into the dealer and showed them the real Time video of my engine stalling and dealer sent diagnostics to BMW North America but Was advised that BMW engineers were unable to replicate or to find the problem that caused the engine stall. Full credit to local BMW dealer that has always tried their best to help me find and fix the problem but the engine stalling randomly is a life or death kind of malfunction. After 4 engine stalls including after a replacement of a recalled brand new design part, I'm hoping BMW North America can work with me towards a solution and not have to wait till a catastrophic accident before a remedy is offered.

- Redondo Beach, CA, USA

My vehicle was part of a recall No. 21V-586. I was told I have metal shavings in the fuel system coming from the high pressure fuel pump and given a price to repair of $17,200. I first looked on line and found my make, model and year was part of a recall for this exact same issue I informed the dealership of the recall. The contacted BMW and they stated they would not cover the repairs because now they are saying it was bad fuel. I stated if bad fuel then we treat it and nothing should be wrong with the pump. This went on for a couple week then I requested a BMW come to the dealership to inspect. After this visit it was agreed they would replace the high pressure fuel pump and nothing else. After fighting them and telling them if the metal shavings in the system is from a recalled part then why are they not correcting the entire issue. I then received an email later with repairs listed and it show hoses and filters and new fuel and no charge. I assumed they replace the entire fuel system to get rid of the metal shavings. I went pick up the vehicle and was told that there are still metal shavings in the system to be careful as the vehicle may shut off without warning. I asked how BMW could give a car back that they did not fix the problem and may cause a crash. They had no answer. I now have a car that I really can't drive and has no value. I have had to purchase another car thus incurred additional and unwanted expense due to BMW's refusal to correct a manufacturer's defect. Why is it my responsibility to pay to have the metal shavings from their recalled fuel pump removed from the fuel system. If they can't fix the problem then I should be reimbursed for the car's value by BMW and not have it available to be on the road and cause an unnecessary accident. I am asking for your help in dealing with BMW to rectify this matter as they are unwilling to deal with me. Best, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Port St. Lucie, FL, USA

The vehicle started running rough, starting rough, and idling high. The diagnostic codes indicated a failure of the high-pressure fuel pump. BMW has recalled these in all of the 2014-2018 diesel engines, but it appears the high-pressure fuel pumps are also failing in the gasoline engines, of which I own.

- Orchard Park, NY, USA