The contact owns a 2015 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the EGR module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) and the VIN was included but had already been repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 130,000.

- Syracuse, NY, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was overheating, and the A/C was inoperable. There was no warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed but no issues were found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect. The consumer stated the dealer was contacted multiple times but no repairs were made.

- Tucson, AZ, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown local dealers were contacted and confirmed that parts were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used an ODB scanner and retrieved EGR cooler failure codes. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

- Monroe, WA, USA

The contact owns a 2015 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. An independent mechanic went to the residence to diagnose the vehicle. The contact stated that several unknown fault codes were retrieved. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 86,000. VIN tool confirms parts not available.

- Davenport, FL, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Lynn, MA, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kearny, NJ, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated with an abnormal knocking sound coming from the engine. The vehicle was taken to the dealer where the failure was linked to the recall; however, the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 121,000. VIN tool confirms parts not available.

- Kalamazoo, MI, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Yellowstone, MT, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroe Township, NJ, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lindenhurst, NY, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The contact had suffered a failure when the vehicle overheated. The contact drove the vehicle to a dealer who diagnosed that the EGR cooler needed to be replaced; however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

- South Pasadena, CA, USA

The contact owns a 2015 BMW X5. The contact received recall notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). However, the parts to do the recall repair were not yet available. The contact stated that while driving speeds, the vehicle emitted abnormal knocking sounds intermittently. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue but provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

- Santa Rosa, CA, USA

The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, both the coolant and chassis warning messages would appear on the instrument panel. The contact would frequently replenish the coolant due to rapid coolant consumption. The contact then received a notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The dealer had been notified of the issue and the contact was provided an appointment to have the vehicle repaired. Once the contact arrived, the dealer confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000. VIN tool confirms parts not available.

- Yarmouth, ME, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60-65 MPH, the low coolant pressure warning light illuminated even though the contact had refilled coolant in the vehicle nine months prior. The contact was able to continue driving. The contact's husband later added coolant in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but failed to call the contact back. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

- East Wenatchee, WA, USA

The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Marietta, GA, USA

The contact owns a 2015 BMW X5. The contact received a notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. Neither the dealer nor the manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Van Nuys, CA, USA

The contact owns a 2015 BMW X5. The contact initially received a recall notice for NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact then stated that the DEF (Diesel Exhaust Fluid) warning light illuminated on the instrument panel. The contact took the vehicle to the dealer and was informed that the engine control module was defective. The contact linked the defective engine to the recall. Once the parts for the recall remedy became available, it was determined that the repair was defective and a second recall was issued under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

- Hialeah, FL, USA