5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our 2016 BMW X 5 axle is broken. Can't drive ( very loud noise ) steering and directional control are a safety risk. We purchased new on 9/19/2015 and are the original owners. The car has approximately 60,000. plus miles on it. Living in Ketchum ID we have had all service and Maintenance work done locally because it is 160 miles to Boise ID. We also have a home in Cincinnati OH. where our second car is also a 2016 BMW X5, as was our 2007 and our 2002 X5's. Our local mechanic diagnoses is a broken front axel !! We hope BMW will make a one time exception to tow our 2016 X5 to Boise ID. BMW dealership and have it repaired at no cost to us. We also own presently two Mini Coopers and had one previous Mini also. We hope BMW will make this one time exception to cover the repair. Please advise. Respectfully [XXX]. My e mail is [XXX] my cell is [XXX]. Respectfully[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Ketchum , ID, USA
My BMW X5 suddenly will have the power steering fail, then it will start working again. This issue will happen occasionally and is dangerous. There was a recall campaign 16v-704 on January of 2017 that the BMW x5's stating the following "BMW is conducting a Voluntary Safety Recall involving certain Model Year 2015 - 2017 vehicles-?? Electronic Power Steering (EPS) control unit." SOS Automotive in Covina, CA diagnosed this vehicle and said the EPS has to be replaced. Either my car was not addressed by BMW or should have been addressed and fixed. The price to fix this is over $4,000 and the mechanic said he rarely sees an EPS fail. BMW will not correct this issue I called the recall hotline. https://static.nhtsa.gov/odi/rcl/2016/RCRIT-16V704-9233.pdf
- San Dimas, CA, USA
- Trabuco Canyon, CA, USA