10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,740 miles

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problem #8

Aug 202023

X5

  • miles
Vehicle stopped three times on highway. There is an issue with fuel injection. I am repairing the same thing every year and it is stopping every year on highway. They keep on repairing/replacing the module and I still get the problem. I missed a big rear collision because of this. This model has so many issues. Suspension broke. So many issues with gas pump. being it a first generation hybrid, it can cause threat to so many people if we let these vehicles be on road.

- Irving, TX, USA

problem #7

Jun 012023

X5

  • miles
I brought my 2017 X5 xDrive40e to my local dealer (Ray Catena in White Plains NY) after getting a -??Drivetrain Malfunction-?? Error. After several weeks at the dealer, and thousands of dollars in repairs, I-??m being told today that: -The car needs a new Electric Drive-?? cost $12,000 -The replaced electric drive may not solve the issue, which might be the transmission.. replacement cost $16,000 So almost $30k to perhaps solve the issue on a car with a $19,000 value per Kelly Bluebook. And this is a known issue for Hybrid X5s per multiple BMW owner websites.. Here is one: https://g05.bimmerpost.com/forums/showthread.php?t=1887640 My dealer is telling me that the value of this car is currently zero ($0) which I find to be absolutely ridiculous.

- Dobbs Ferry, NY, USA

problem #6

Jul 082022

X5

  • miles
Failure of emission system. SCR active tank failed at 66K miles. Manufacture warranty does not cover the fix.

- Coconut Creek, FL, USA

problem #5

Nov 132020

X5

  • 30,000 miles
The car stopped without any warning 3 time in the middle of the road while driving my wife and kids inside the car. I consider very lucky this happened on county road two time and ones in the shopping center parking lot, instead of middle of the highway. I have taken the car to the dealership for the second time they are still trying to figure out what's wrong with gauges. Last time it happened was 11/13 while my wife was driving with the daughter to doctor's appointment, gas reading shows above 1/4 tank and 146 miles remaining (I have pictures of the cluster). But the car abruptly stop twithought any warning which will be a deadly situation if happened in the highway. The reason for it to stop was no gas in the tank though it gives a reading of over 1/4 tank 146 miles remaining. My last visit to the dealer was about a month back and I was told they replaced the gas tank and the sensor inside the tank which was covered under vehicle warranty. I feel very unsafe driving this car, I have reported the issues BMW na customer service and the car is with BMW of rockville.

- Clarksburg, MD, USA

problem #4

Oct 252018

X5

  • miles
The contact owns a 2017 BMW X5. The contact received notification of NHTSA campaign number: 18V755000 (engine and engine cooling). The contact called herb chamber BMW of sudbury at 833-805-4492 (located at 128 boston post rd, rte 20, sudbury, MA 01778) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Medway, MA, USA

problem #3

Apr 032019

X5

  • 100,000 miles
The engine seized with 100,500 miles while driving and car shut down very scary! awful car, embarrassing how many tho ha go wrong with this SUV they should ban BMW from putting a product like this in the usa market!

- Niagara Falls, NY, USA

problem #2

Jun 172017

X5

  • 0 miles
Wife was rear ended causing loss of power and control to vehicle pushing her over train tracks in the vehicle with no control.

- Lodi, CA, USA

problem #1

May 222017

X5

  • 11,919 miles
While returning from Texas and driving at highway speeds my car's drivetrain warning light said I needed service but I could continue driving at moderate speeds. I drove to BMW of dallas. They determined my #5-cylinder fuel injector had failed. I stayed the night in dallas and returned to the dealership the next day. After replacing the injector, the car would not idle properly. I drove a rental car home and left my car. The dealership did extensive testing to determine the cause of the issue over the next three and a half weeks. Eventually they determined the injector failure caused a backfire which bent the #5 intake valve. The engine had to be removed so they could replace the damaged components. All valves had to be lapped; the valve stem seals had to be replaced and the engine had to be reinstalled. The vehicle was transported to me 26 days later. I discovered three of the five screws which secure the battery cover were missing. I drove the car for the next three days after which it began making clanking noises from the driveshaft. The car was towed to BMW of Kansas City South who determined the dallas dealership failed to install one of the driveshaft's carrier bolts nor did they properly torque a second carrier bolt. These are serious personal safety concerns. These repairs were also reported to carfax as regularly scheduled maintenance. I filed a formal complaint with BMW of North America and asked that they repurchase the vehicle which they refused to do. Instead they have offered me a small cash settlement if I will sign a general release waiving my rights and agreeing that I not to pursue any future claims or legal actions against them or their dealerships. I'm reporting this as I am concerned these issues may be prevalent with other BMW X5 vehicles which could potentially result in serious injury or death.

- Raytown, MO, USA