While driving moderately on suburban roads, the car suddenly jerked forward and stalled, and a warning came on indicating "drive train malfunction". The message said that continuing driving was possible and to contact dealer soon at convenience. Then, 30 seconds later while still driving, the car completely died. Engine died and car began coasting. Had to coast into a parking lot where the car came to a complete stop. Tried troubleshooting and turning the engine on and off for an hour; the car would turn on for a split second, stutter and growl as if it was out of gas (it was not), and then shut off. Car had to be towed (six hours later) and is awaiting inspection at dealer. Nothing at all indicated an issue prior to this happening; in fact, the car was just serviced at the dealer literally ten days ago. Incredibly unsafe and insanely frustrating experience to have the car randomly and without warning die while traveling in traffic.

- Philadelphia , PA, USA

While driving noticed a burning smell (at first, I thought it was the car in front of mine) and smoke coming from the front of the vehicle. Then engine malfunctioned & reduced power light came on. Parked car and inspected the engine. Noticed strong smell of burning and found melted parts of the engine intake manifold with holes. Took photos, had vehicle towed to BMW dealership.

- Hackettstown, NJ, USA

The dealer performed the EGR Cooler recall in Feb 2023, a month later and the part failed again. BMW should be required to issue a lifetime warranty on these defective parts that have now been recalled twice.

- Bethlehem, PA, USA

Need asap reply, Hello this is the worse service I ever had to encounter March 10 2022 till present date I haven-??t gotten my vehicle back from https://www.mckennabmw.com/ had been a back n forth matter. This recall has gone way too far my pregnant wife n mother in law we-??re in vehicle when it broke down. I been in a loaner vehicle from the date shown above. This need to be look at asap I-??m consulting this to an attorney. I NO longer want vehicle back I am requesting a buy it back so I can move on to my next vehicle and it won-??t be a BMW plz contact me asap @ [XXX] Who will I need to contact to request lost of use coverage to be issued to me I been paying insurance to a vehicle that-??s it-??s only sitting at the nearest dealer I-??ve also paid a huge amount for a tow truck to pick up my pregnant wife from the highway. Hope to heard from you guys soon. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Whittier, CA, USA

I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the engine will crank but will not start. There was no warning prior to the engine/drivetrain failure. The vehicle currently has approximately 57,000 miles on the odometer. This vehicle previously experienced a high pressure fuel pump failure at approximately 21,000 miles on the odometer. The previous failure occurred at a traffic light in town and the hazard to my safety was less severe.

- Santa Barbara, CA, USA