10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
414 miles

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problem #7

Jun 172024

X5

  • miles
While driving moderately on suburban roads, the car suddenly jerked forward and stalled, and a warning came on indicating "drive train malfunction". The message said that continuing driving was possible and to contact dealer soon at convenience. Then, 30 seconds later while still driving, the car completely died. Engine died and car began coasting. Had to coast into a parking lot where the car came to a complete stop. Tried troubleshooting and turning the engine on and off for an hour; the car would turn on for a split second, stutter and growl as if it was out of gas (it was not), and then shut off. Car had to be towed (six hours later) and is awaiting inspection at dealer. Nothing at all indicated an issue prior to this happening; in fact, the car was just serviced at the dealer literally ten days ago. Incredibly unsafe and insanely frustrating experience to have the car randomly and without warning die while traveling in traffic.

- Philadelphia , PA, USA

problem #6

Apr 302024

X5

  • miles
My vehicle is having a problem with part# 11428626652. I have a 2018 x5 40e with a N20 Engine. There was a TIS Service Bulletin on Feb 2018 in regard to this part. [XXX] However, my car has this part, went bad, and for some reason, my car was not listed. Why is my car not listed, I think it should have been. Can you please investigate? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodcliff Lake, NJ, USA

problem #5

Mar 102022

X5 6-cyl Diesel

  • miles
Need asap reply, Hello this is the worse service I ever had to encounter March 10 2022 till present date I haven-??t gotten my vehicle back from https://www.mckennabmw.com/ had been a back n forth matter. This recall has gone way too far my pregnant wife n mother in law we-??re in vehicle when it broke down. I been in a loaner vehicle from the date shown above. This need to be look at asap I-??m consulting this to an attorney. I NO longer want vehicle back I am requesting a buy it back so I can move on to my next vehicle and it won-??t be a BMW plz contact me asap @ [XXX] Who will I need to contact to request lost of use coverage to be issued to me I been paying insurance to a vehicle that-??s it-??s only sitting at the nearest dealer I-??ve also paid a huge amount for a tow truck to pick up my pregnant wife from the highway. Hope to heard from you guys soon. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Whittier, CA, USA

problem #4

Oct 292021

X5

  • miles
Battery charger trigger a fire. It's BMW genuine DELPHI which comes with car. after charging my car, I unplug it from my car and put on top of plastic ice box before left my garage. Once i'm back to home there was a fire inside of garage. Fire started from battery charger head and it melt plastic ice box and spread to upside of drywall & shelve of garage. there was no damage power cable & plug part of charger.

- Brambleton, VA, USA

problem #3

Oct 102021

X5

  • miles
I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the engine will crank but will not start. There was no warning prior to the engine/drivetrain failure. The vehicle currently has approximately 57,000 miles on the odometer. This vehicle previously experienced a high pressure fuel pump failure at approximately 21,000 miles on the odometer. The previous failure occurred at a traffic light in town and the hazard to my safety was less severe.

- Santa Barbara, CA, USA

problem #2

Aug 092021

X5

  • miles
Fuel system has failed twice resulting in the vehicle shutting down while driving. My safety was put at risk because the vehicle unexpectedly shut down while driving without any warning in the midst of traffic. The problem has been confirmed by the dealer both times and the fuel system replaced each time. There were no warnings or signs prior to each failure. The first failure occurred on 10/10/2019 and the second failure occurred on 8/9/2021.

- Pasadena, CA, USA

problem #1

Sep 062018

X5

  • 2,900 miles
Engine stall and or flutter when turning at slow speeds

- New Braunfels, TX, USA