I am writing to ask for your assistance in my matter of my 2019 BMW X5 I40 SUV, which unfortunately has been repaired 6 times for numerous electronic stability control, electrical, and suspension failures serviced at 3 different BMW Colorado dealerships. The vehicle was purchased new with lease June 2019, and continuously reported & experienced failures/issues by owner, numerous passengers, including multiple BMW service managers: Engine buttons not turning off the engine intermittently, or not turning off the vehicle electrical power. After high acceleration on a interstate highway coming to a complete stop the engine would terminate and thereby having to quickly place the vehicle into park to restart the engine, this had to be done rapidly due to high speed traffic. Vehicle would repeat issue on rural roadway stops, but not as often on interstate above 60mph. Gps had software malfunctions after being repaired 2X for electrical stability issues this continued to malfunction then corrected at an alternative BMW dealership. Side assist alerts and notifications were continuing to fail after 4-5 attempts to remedy. Key fab would fail to communicate and fail to lock vehicle after several attempts to fix by BMW. Vehicle software programming would not maintain consistency with various component response for back doors, trunk/tailgate failure to respond most importantly vehicle power overall. Finally, the vehicle has suspension issues, still a concern this could have been caused by the numerous times under BMW repair shops being lifted by pressurized components; or when it was initially delivered off the truck from manufacturer to dealership? the vehicle is defective & has been defective since purchased. This is considered a lemon per the Colorado lemon laws, in addition per the numerous BMW service managers who have repaired the defective vehicle.

- Boulder, CO, USA

While I was driving the vehicle it suddenly felt as if the car downshifted aggressively and at the same time I lost power steering, power brakes, and my hud for speedometer, etc. The car displayed several warnings simultaneously as well.

- Hoboken, NJ, USA