9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2 months after purchasing the vehicle a rattling sound comes up when I start the vehicle I took it in for servicing and I'm told they don't find the problem, but it sounds like something is loose. Finally, my dashboard goes blue after long drives. Again, this was reported and pictures were taken and I'm told they can't find a problem.
- Endicott, NY, USA
I am writing to ask for your assistance in my matter of my 2019 BMW X5 I40 SUV, which unfortunately has been repaired 6 times for numerous electronic stability control, electrical, and suspension failures serviced at 3 different BMW Colorado dealerships. The vehicle was purchased new with lease June 2019, and continuously reported & experienced failures/issues by owner, numerous passengers, including multiple BMW service managers: Engine buttons not turning off the engine intermittently, or not turning off the vehicle electrical power. After high acceleration on a interstate highway coming to a complete stop the engine would terminate and thereby having to quickly place the vehicle into park to restart the engine, this had to be done rapidly due to high speed traffic. Vehicle would repeat issue on rural roadway stops, but not as often on interstate above 60mph. Gps had software malfunctions after being repaired 2X for electrical stability issues this continued to malfunction then corrected at an alternative BMW dealership. Side assist alerts and notifications were continuing to fail after 4-5 attempts to remedy. Key fab would fail to communicate and fail to lock vehicle after several attempts to fix by BMW. Vehicle software programming would not maintain consistency with various component response for back doors, trunk/tailgate failure to respond most importantly vehicle power overall. Finally, the vehicle has suspension issues, still a concern this could have been caused by the numerous times under BMW repair shops being lifted by pressurized components; or when it was initially delivered off the truck from manufacturer to dealership? the vehicle is defective & has been defective since purchased. This is considered a lemon per the Colorado lemon laws, in addition per the numerous BMW service managers who have repaired the defective vehicle.
- Boulder, CO, USA
Intermittently and without explanation the vehicle cannot be started using normal procedure even though the key fob is on the driver's person. Since the vehicle was purchased new in April 2019, the dealership has had five opportunities to address this problem without success. I have been instructed that should the vehicle fail to start normally, retrieve the fob; lock and unlock the vehicle using the key fob and then start the vehicle using the fob which (dealership language here) has been "awakened." As a semi disabled 73 year old male this necessitates that I exit the vehicle and, in standing position, create the ability to remove the key fob from my front pant pocket in order to follow the procedure to "awaken" the key fob for purposes of starting the vehicle. I can think of any number of situations in which this could create a hazardous situation and am therefore submitting the problem to ntsb for review.
- Rochester, MN, USA
When the car has sat outside and the cold the steering is very loose causing the car to be unresponsive to turning. The driver assist is almost no. Functional turns on and off on its own. Shutting down the blind spot awareness as well as front collision auto braking
- Cassville, NY, USA
- King Of Prussia, PA, USA