10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,658 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 082023

X5

  • miles
Dear Sir This is regarding my 2019 BMW X5 VIN [XXX], purchased on 5/28/2019 from BMW Orland Park IL. I encountered -??Reduced engine power-?? message on 5/8/2023. This vehicle was driven about 40000 miles at that time. BMW Orland park diagnosed the root cause and fixed it on 5/10/2023. They replaced faulty lower radiator blind. I am surprised and worried that top luxury brand SUV had this problem so early and right around warranty expired. I asked service advisor of any recall, but unfortunately he didn-??t find anything. I spent $802.37 + tax, for this repair very early in the BMW vehicle-??s life. I would appreciate if you can research/investigate this problem with 2019 BMW X5, whether it-??s eligible for recall or free repair. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lockport, IL, USA

problem #6

Feb 232021

X5

  • miles
My brand new BMW X 5 could not be stopped on the traffics time in am this happened two times BMW doesn't want to help me this car not safe and dangerous to drive makes a lots of mounded from the engine and cannot stop the car

- Diamond Bar, CA, USA

problem #5

Feb 232021

X5

  • miles
I was driving on 10 freeway West 750 am on 2/23 there was traffics everybody was behaving I was keeping distance of at least 2-3 car distance all of sudden my car accelerated making a loud noise from the hood my foot was on the brakes but I could not stop the car I hit from car my foot was althe way on the brakes I let it go after the impact BMW doesn't not want to take responsibility I have a police report from me and from driver that we had a good distance between two cars it was at the baldwin park city on 10 freeway

- Diamond Bar, CA, USA

problem #4

Mar 042021

X5

  • 19,500 miles
Our vehicle is in for the 4th visit for a persistent oil leak. The first 2 visits resulted in a vehicle inspection and cleaning of engine area with no leak found, stating is was most likely left over oil from messy oil change. The 3rd visit resulted in replacing the rear main seal and problem was resolved per dealer. Vehicle continued to leak after we brought it home. 4th visit resulted in replacing oil pan gasket but leaks are now popping up in other areas. BMW engineer has been requested by dealer. In th process the vehicle was damaged for the second time by the dealer requiring body work/paint.

- Huntington Beach, CA, USA

problem #3

May 052020

X5 6-cyl

  • 8,020 miles
BMW auto start/stop will turn off engine before the car comes to a complete stop causing a loss of steering. This can happen up to while the car is still moving as high as 5mph, often occurs between 3-1 mph when coming to a stop.

- Apex, NC, USA

problem #2

Jan 292020

X5

  • 7,800 miles
I parked my car in my garage, turned it off (the electronics powered down inside the car), and went inside. Approximately 4.5 hours later, my carbon monoxide detectors went off. I searched the home for the source and when I opened my garage door I discovered my vehicle engine had been running for about 4.5 hours in the closed the garage. I attempted to turn the engine off, but it did not work. I had to power the car on before it would then allow me to turn the vehicle off, including the engine. It was very scary. I have also made a report to the dealership I purchased the car from.

- Plano, TX, USA

problem #1

Sep 272019

X5

  • 11,289 miles
Driving on I-95, dashboard displayed: "vehicle on fire." Immediate call to BMW. No such icon or possible entry in BMW vehicles (2 dealerships). Drive to dealership and diagnostics run with no issue with system. BMW maintains that no such diagnostic code or warning to customers ever employed in any BMW vehicle.

- Seabrook, SC, USA