8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,174 miles

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problem #3

May 132021

X5

  • 3 miles
While I was driving the car alone around 7:30pm 5/13/2021 on the way to a restaurant, after I pushed the gas pedal to pass another car (accelerated to about 50mile-55mile/hr), the car all of a sudden accelerated on itself. I noticed right away after my right foot moved away from the gas pedal (from 50 to 55 then up to 65mile/hr, I stopped my observation since it was getting too fast). I have to constantly hit the brake pedal to reduce the speed for about a mile or two. After I reached the next traffic light, I had to push the brake pedal very hard to make the car fully stop, so I decided to switch the transmission from D to P to see if it could get out of acceleration problem. Once I switched to park, I tried to switch it back to drive mode, however the car did not respond and stayed in parking mode. I then tried to turn off the engine and turned it back two to three times, it just didn't allow me to change back to drive mode. I also noticed that the car made a lot of noise since it accelerated on its own. I realized it was too dangerous to sit in the car in front of the traffic light even with the emergency light on. So I decided to turn it off and left the car. I smelled a very strong burning smell even though I quickly moved away from the car. I waited on the street side for about 2-3 minutes and went back to the car, I was finally able to switch to D mode and drove away slowly. I had similar problem happened last year around October for 3-4 times (not as bad as it was today, I can turn engine off and turn it back on, it will return to normal) and I brought the car back to BMW dealership (BMW at gwinnett place in duluth ga, where I bought the car in Nov 2019) and they won't be able to create the problem. The technician just told me to drive slowly (25-35mile/hr for the first 3-4 min) everyday at the beginning. I recorded two videos at the traffic light.

- Alpharetta, GA, USA

problem #2

Jan 302020

X5

  • 1,500 miles
Vehicle has had the main driver gauges/dash cluster randomly turn off with no warning while driving, multiple times a day now for the last several months, with instances happening at all sorts of speeds and on local roads and highways. There appears to be no way to recover the electronic dash cluster until the vehicle is left to fully shut off for a few minutes and then restarted. BMW service as well as bmwna have attempted to assist in 8+ service visits and have not been able to rectify what's a clear safety hazard, as it has led to multiple near accidents now. This started in January 2020, when the vehicle was relatively new (<2000 miles) and persists to this day (12K miles).

- King Of Prussia, PA, USA

problem #1

May 052020

X5 6-cyl

  • 8,020 miles
BMW auto start/stop will turn off engine before the car comes to a complete stop causing a loss of steering. This can happen up to while the car is still moving as high as 5mph, often occurs between 3-1 mph when coming to a stop.

- Apex, NC, USA