10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
-electrical issues in the both rear doors almost burned the car down twice. Luckily mechanic was able to find where the smoke smell was coming from in time. 3,000 dollar extended warranty would not cover it and gave many excuses to not pay for it. -electrical malfunction issue with the emergency brake system.
- Windsor Locks, CT, USA
Within the first year of owning my vehicle (BMW X6) I had engine performance issues, which required sensors to be replaced. And several months later I had to replace a water pump. After owning my vehicle for a little over 2 years and with 2 years remaining on my contract. As I was driving my vehicle the engine just died at a stop light, with no warning. I was informed by the BMW dealership that my engine had frozen and would need to be replaced at a cost of $21,000 dollars. My vehicle was in excellent condition and maintain by the dealership were I purchased the vehicle (erhard BMW, farmington hills, mi). I informed them that I smelled wires burning each time I tried to started my stalled vehicle. I think the engine failure is due to an electrical issue. My car is still at the dealership in the back parking lot. I was blessed not to be on the highway with this failure.
- Ann Arbor, MI, USA
While in traffic driving around 45 miles per hour at 8A on Dec 7, 2015 on GA400 my 2011 BMW X6 hybrid rear glass sparked with fire and shattered. The sparks were followed by a very loud booming noise. The defrost connector exploded apparently in the rear window causing rear glass to shatter. Pictures attached. You can clearly see where the explosion/spark occurred and where the damage started. Car is at dealer now and they have told me it is not covered. Issue is defrost failure. Car is under full factory warranty. The tint mostly held the glass in place. Problem after problems with this car. Hybrid battery replaced at 18K miles. Engine issues. Battery node issues. 43K miles currently. Purchased in 2013 with 3K miles on it.
- Atlanta, GA, USA
- Seattle, WA, USA