Technical Service Bulletins (TSBs) for the 2019 X7 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #B661619

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165267

      LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »

    • TSB #B662419

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164015

      REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column. Read More »

    • TSB #B320419

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161558

      At temperatures below 32F jerking in the steering wheel may be felt. Unfavorable software application for the steering. Read More »

    • TSB #B661519

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161574

      LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver. Read More »

    SUSPENSION

    • TSB #B370219

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163040

      CHECKING IF REQUIRED REPLACING REAR RIDE HEIGHT SENSOR CONTROL RODS. The holders of both control rods for the ride height sensors on the rear axle may have been mounted incorrectly (the locking tabs are not correctly locked). Read More »

    • TSB #B370119

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161564

      Service Information May 2019 Special Suspension Systems B37 01 19 Technical Service CHECK CONTROL MESSAGE (CCM) DRIVING COMFORT RESTRICTED. Chassis stabilization warning and CCM Driving comfort restricted. Read More »

    BRAKES (PWS)

    • TSB #B621019

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170589

      INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »

    • TSB #B340419

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161560

      IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Read More »

    • TSB #B340519

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161561

      NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706. When starting the vehicle. The red brake warning light lights up in the instrument cluster. Read More »

    SERVICE BRAKES, ELECTRIC

    • TSB #B340619

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161562

      NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4. When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. Read More »

    SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE WARNING

    • TSB #B340419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160254

      IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Read More »

    PARKING BRAKE

    • TSB #B660119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160294

      This Service Information bulletin replaces SI B66 01 19 dated April 2019. Read More »

    • TSB #B840319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160296

      ConnectedDrive: REMOTE 3D NOT WORKING. Read More »

    ENGINE (PWS)

    • TSB #B111419

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169456

      Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019. There is a possibility of contamination in the engine. Read More »

    • TSB #B611419

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166387

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B662419

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164015

      REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column. Read More »

    • TSB #B110119

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163027

      ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019. Read More »

    • TSB #B120519

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159117

      CHECK ENGINE OIL LEVEL MESSAGE. "Check engine oil level" Check Control message (ID961) appears when starting the engine and again at the end of a trip. Read More »

    • TSB #B120419

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154820

      DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR. Technicians may notice this fault logged during a diagnostic session Fault code Control module Fault Text 160021 DME Crankshaft sensor general loss of synchronism Environmental ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #B110120

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172487

      ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. Read More »

    • TSB #B170120

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172492

      SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection. Read More »

    • TSB #B170120

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171486

      SERVICE ACTION: ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection. Read More »

    • TSB #B111219

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171479

      MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »

    • TSB #B122819

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169457

      THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp ... Read More »

    • TSB #B170617

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166228

      COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »

    • TSB #B170617

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163034

      COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R) This Service Information bulletin replaces SI B17 06 17 dated February 2019. Read More »

    • TSB #B122019

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161556

      DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »

    • TSB #B110419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160330

      SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT. The incorrect crankcase ventilation non return valves may have been installed in the vehicle. Read More »

    • TSB #B121119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160332

      ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME). Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160340

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B110419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160247

      SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT. The incorrect crankcase ventilation non return valves may have been installed in the vehicle. Read More »

    • TSB #B121119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160249

      ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME). Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #B110119

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163027

      ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #B510520

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172493

      FUEL FILLER DOOR STICKING: The fuel filler door may be sticking requiring multiple attempts to open. The fuel filler door material can swell in wet conditions causing the filler door to stick. Read More »

    • TSB #B620819

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164011

      CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still ... Read More »

    FUEL SYSTEM, DIESEL

    • TSB #B620819

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164011

      CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still ... Read More »

    POWER TRAIN

    • TSB #B122519

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10163997

      TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START. After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. Read More »

    ELECTRICAL SYSTEM

    • TSB #B611419

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172499

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B663119

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172502

      REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »

    • TSB #B610120

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172495

      ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses. Read More »

    • TSB #B840120

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171502

      BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »

    • TSB #B840220

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171503

      REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »

    • TSB #B611419

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171494

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B651019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169472

      ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »

    • TSB #B122819

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169457

      THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp ... Read More »

    • TSB #B663119

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168014

      REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). Read More »

    • TSB #B611319

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168004

      SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »

    • TSB #B611619

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168005

      ETHERNET MODULES STOP RESPONDING OR INCREASED STANDBY CURRENT. A vehicle which was previously programmed to integration level S18A-19-07-525, or up to and including S18A-1907-552 may display the following issues: Fault pattern 1: Failure ... Read More »

    • TSB #B611919

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168009

      WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. Read More »

    • TSB #B651919

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168010

      SERVICE ACTION: SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update. Read More »

    • TSB #B841219

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166374

      BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Read More »

    • TSB #B611319

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166386

      SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »

    • TSB #B611419

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166387

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B651719

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166391

      HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black. Read More »

    • TSB #B840819

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165247

      APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »

    • TSB #B640719

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165264

      NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Read More »

    • TSB #B840819

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165270

      APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »

    • TSB #B662019

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164014

      SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. Read More »

    • TSB #B662419

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164015

      REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column. Read More »

    • TSB #B661919

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163057

      COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep. Read More »

    • TSB #B660119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160294

      This Service Information bulletin replaces SI B66 01 19 dated April 2019. Read More »

    • TSB #B620319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160352

      DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Read More »

    • TSB #B661219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160226

      LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Read More »

    • TSB #B121119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160249

      ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME). Read More »

    • TSB #B620119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159136

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE. Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »

    • TSB #B661119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159149

      NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT. During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit. Read More »

    • TSB #B840119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159150

      APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY. If the customer's iPhone is placed in the center console phone tray which contains either the wireless charging station the NFC station or both; the "Apple Pay Wallet" pop-up ... Read More »

    • TSB #B650719

      Date Announced:
      JAN 01, 2019
      NHTSA ID:
      #10153772

      HU-H3/MGU HEAD UNIT AND CENTRAL INFORMATION DISPLAY FAILED. The head unit (HU-H3) and Central Information Display (CID) only work correctly for approx. 1 to 5 minutes after starting the engine. Read More »

    • TSB #B661918

      Date Announced:
      JAN 01, 2019
      NHTSA ID:
      #10153776

      FAULT CODE 804417 CAUSED BY THE REMOTE KEY. When a short test is performed as part of a workshop visit for an unrelated situation. Read More »

    • TSB #B120419

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154820

      DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR. Technicians may notice this fault logged during a diagnostic session Fault code Control module Fault Text 160021 DME Crankshaft sensor general loss of synchronism Environmental ... Read More »

    • TSB #B660319

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154758

      CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display. Read More »

    HIGH VOLTAGE BATTERY

    • TSB #B660120

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171497

      ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. Read More »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #B610919

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163050

      SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash. Read More »

    • TSB #B610319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160264

      SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »

    • TSB #B610319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160347

      SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »

    ELECTRICAL SYSTEM:IGNITION:SWITCH

    • TSB #B122119

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163031

      HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm). Read More »

    DIGITAL INSTRUMENT PANEL

    • TSB #B620919

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170588

      INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »

    • TSB #B620119

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169469

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »

    • TSB #B620119

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165262

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info. Read More »

    • TSB #B620219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160351

      INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI). Read More »

    • TSB #B620319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160352

      DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Read More »

    • TSB #B620219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160268

      INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI). Read More »

    • TSB #B620319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160269

      DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Read More »

    • TSB #B620119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159136

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE. Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »

    • TSB #B620219

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159137

      THE INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster ... Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #B662219

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166370

      KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding. Read More »

    • TSB #B663019

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166372

      ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module. Read More »

    • TSB #B651919

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166393

      SERVICE ACTION: SOFTWARE QUALITY UPDATE: BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant. Read More »

    • TSB #B123018

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10163998

      ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps. Read More »

    • TSB #B320619

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164001

      VARIOUS CHECK CONTROL (CC) MESSAGES FOR FAILURE OF DRIVER ASSISTANCE SYSTEMS. Read More »

    • TSB #B840819

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163058

      APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated May 2019. Read More »

    • TSB #B320419

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161558

      At temperatures below 32F jerking in the steering wheel may be felt. Unfavorable software application for the steering. Read More »

    • TSB #B122019

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161556

      DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »

    • TSB #B661219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160295

      LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160340

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B620219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160351

      INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI). Read More »

    • TSB #B520219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160344

      DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS. The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s). Read More »

    • TSB #B610319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160347

      SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »

    EXTERIOR LIGHTING

    • TSB #B630619

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163053

      Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING. Read More »

    • TSB #B511219

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163041

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B630318

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154857

      LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »

    VISIBILITY

    • TSB #B611919

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168009

      WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. Read More »

    VISIBILITY:SUN ROOF ASSEMBLY

    • TSB #B541319

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169466

      FRONT ROLLER SUNSHADE LOOSE. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. Read More »

    • TSB #B541119

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166383

      SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »

    • TSB #B540519

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161566

      BUTYL ON ROOF AROUND REAR SUNROOF GLASS. CAUSE Exposure to normal ambient heat can cause the factory-applied sunroof butyl to expand and leak out from around the rear sunroof glass. Read More »

    VISIBILITY:WINDSHIELD WIPER/WASHER

    • TSB #B612315

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169468

      Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »

    • TSB #B612315

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160350

      The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »

    • TSB #B612315

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160267

      The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

    • TSB #B640119

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154859

      DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION. Customer request for deactivation of the automatic air recirculation function. Read More »

    STRUCTURE

    • TSB #B611419

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172499

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B611419

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171494

      SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Read More »

    • TSB #B541119

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166383

      SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160257

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #B612219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169467

      DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »

    • TSB #B410119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160338

      SERVICE ACTION: CHECK AND APPLY CAVITY PROTECTION ON DRIVER'S FRONT DOOR. Insufficient cavity protection may have been applied to the driver front door. During production insufficient cavity protection may have been applied. Read More »

    • TSB #B410119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160255

      SERVICE ACTION: CHECK AND APPLY CAVITY PROTECTION ON DRIVER'S FRONT DOOR. Insufficient cavity protection may have been applied to the driver front door. During production insufficient cavity protection may have been applied. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #B510619

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160256

      SERVICE ACTION: REPLACE ROLLER BLIND BUTTON . The release buttons for the rear luggage compartment roller cover can break. Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #B612219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169467

      DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »

    WHEELS

    • TSB #B370119

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161564

      Service Information May 2019 Special Suspension Systems B37 01 19 Technical Service CHECK CONTROL MESSAGE (CCM) DRIVING COMFORT RESTRICTED. Chassis stabilization warning and CCM Driving comfort restricted. Read More »

    • TSB #B510319

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159126

      DELIVERY STOP: REPLACE WHEEL ARCH TRIM. Incorrect rear wheel arch trim was installed during production. Read More »

    • TSB #B510319

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154849

      DELIVERY STOP WHEEL ARCH TRIM. Read More »

    SEATS

    • TSB #B520419

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165254

      SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH This Service Information Bulletin (Revision #2) replaces SI B52 04 19 dated July 2019. Read More »

    • TSB #B521719

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165257

      SECOND ROW SEATS INTERMITTENTLY ELECTRONICALLY INOPERATIVE. The second and/or third row of seats intermittently may not electronically function preventing third row access. Read More »

    • TSB #B521919

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165258

      SECOND ROW 60/40 PASSENGERS SIDE SEAT INTERMITTENTLY WON'T LATCH. The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail). Read More »

    • TSB #B522119

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165259

      SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07. The seat switch located in the left rear of the trunk area has a hardware change as of 7/2019. Read More »

    • TSB #B520319

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164007

      CREASES/RIPPLES IN THE 2ND ROW 60/40 BENCH SEAT BACKREST SYNTHETIC LEATHER COVER: There are creases/ripples in the leather upholstery of the upper part of the backrest for the 2nd row of seats. This only applies to the 60/40 bench seat. Read More »

    • TSB #B520419

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163042

      SECOND ROW 60/40 DRIVERS SIDE SEAT INTERMITTENTLY WON'T LATCH. The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail). Read More »

    • TSB #B521019

      Date Announced:
      JUN 01, 2019
      NHTSA ID:
      #10163046

      THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT. The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat. The metal retainer clips on the thigh support are too loose. Read More »

    • TSB #B520219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160261

      DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS. The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s). Read More »

    SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

    • TSB #B521319

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164009

      NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #B520219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160344

      DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS. The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s). Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #B370119

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161564

      Service Information May 2019 Special Suspension Systems B37 01 19 Technical Service CHECK CONTROL MESSAGE (CCM) DRIVING COMFORT RESTRICTED. Chassis stabilization warning and CCM Driving comfort restricted. Read More »

    FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST

    • TSB #B340419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160254

      IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #B662019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169476

      SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. Read More »

    • TSB #B661419

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166394

      DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit. Read More »

    LANE DEPARTURE

    • TSB #B662919

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170591

      TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    • TSB #B661619

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165267

      LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »

    • TSB #B661519

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161574

      LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver. Read More »

    • TSB #B660119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160225

      This Service Information bulletin replaces SI B66 01 19 dated April 2019. Read More »

    LANE DEPARTURE: WARNING

    • TSB #B661619

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165267

      LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »

    LANE DEPARTURE: LANE KEEP: STEERING ASSIST

    • TSB #B660619

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159146

      DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera). Read More »

    • TSB #B660419

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154759

      INTERRUPTION OF AUTOMATED PARK ASSIST. Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle. Read More »

    LANE DEPARTURE: SENSING SYSTEM: CAMERA

    • TSB #B660619

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159146

      DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera). Read More »

    BACK OVER PREVENTION

    • TSB #B663119

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172502

      REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »

    • TSB #B662919

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170591

      TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »

    • TSB #B840319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160227

      ConnectedDrive: REMOTE 3D NOT WORKING. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #B663119

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168014

      REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). Read More »

    INTERIOR LIGHTING

    • TSB #B630318

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154857

      LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »

    EQUIPMENT

    • TSB #B662017

      Date Announced:
      JAN 01, 2020
      NHTSA ID:
      #10171499

      DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. Read More »

    • TSB #B612315

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169468

      Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »

    • TSB #B620119

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169469

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »

    • TSB #B651019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169472

      ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »

    • TSB #B652219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169474

      NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »

    • TSB #B662019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169476

      SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. Read More »

    • TSB #B612219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169467

      DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »

    • TSB #B662017

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10168012

      DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. Read More »

    • TSB #B662219

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166370

      KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding. Read More »

    • TSB #B611319

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166386

      SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »

    • TSB #B661419

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166394

      DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit. Read More »

    • TSB #B640719

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165264

      NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Read More »

    • TSB #B640819

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165265

      STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle. Read More »

    • TSB #B840311

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161579

      TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST. Read More »

    • TSB #B110419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160330

      SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT. The incorrect crankcase ventilation non return valves may have been installed in the vehicle. Read More »

    • TSB #B340419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160337

      IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Read More »

    • TSB #B510619

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160339

      SERVICE ACTION: REPLACE ROLLER BLIND BUTTON . The release buttons for the rear luggage compartment roller cover can break. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160340

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B612315

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160350

      The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »

    • TSB #B620219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160351

      INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI). Read More »

    • TSB #B661219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160226

      LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160257

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B610319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160347

      SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY. A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »

    • TSB #B510319

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159126

      DELIVERY STOP: REPLACE WHEEL ARCH TRIM. Incorrect rear wheel arch trim was installed during production. Read More »

    • TSB #B660619

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159146

      DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera). Read More »

    • TSB #B661019

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159148

      COMFORT GO NOT POSSIBLE. If the radio operated key (ID transmitter/display key) is located in the glove box compartment Comfort Go (engine start) is not possible. Read More »

    • TSB #B840119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159150

      APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY. If the customer's iPhone is placed in the center console phone tray which contains either the wireless charging station the NFC station or both; the "Apple Pay Wallet" pop-up ... Read More »

    • TSB #B650719

      Date Announced:
      JAN 01, 2019
      NHTSA ID:
      #10153772

      HU-H3/MGU HEAD UNIT AND CENTRAL INFORMATION DISPLAY FAILED. The head unit (HU-H3) and Central Information Display (CID) only work correctly for approx. 1 to 5 minutes after starting the engine. Read More »

    • TSB #B510319

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154849

      DELIVERY STOP WHEEL ARCH TRIM. Read More »

    • TSB #B660119

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154756

      CHECK CONTROL MESSAGE - PARKING ASSISTANCE RESTRICTED. Some car washes utilize an air curtain at the entrance. Read More »

    • TSB #B660319

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154758

      CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #B652219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169474

      NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »

    • TSB #B662019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169476

      SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. Read More »

    • TSB #B841319

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166395

      CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Read More »

    • TSB #B840819

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165247

      APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »

    • TSB #B840319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160296

      ConnectedDrive: REMOTE 3D NOT WORKING. Read More »

    • TSB #B121119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160332

      ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME). Read More »

    • TSB #B661219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160226

      LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Read More »

    • TSB #B650619

      Date Announced:
      JAN 01, 2019
      NHTSA ID:
      #10153771

      SOUND OUTPUT FAILS COMPLETELY AFTER PROGRAMMING. After programming the vehicle to Integration level (I-level) 18-07-5xx or 18-11-5xx. Read More »

    • TSB #B660319

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10154758

      CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #B620119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159136

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE. Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #B640719

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165264

      NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Read More »

    • TSB #B640819

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10165265

      STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #B541119

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166383

      SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »

    • TSB #B840119

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161577

      APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19 dated March 2019. Read More »

    • TSB #B840214

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161578

      INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #B620119

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169469

      INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »

    • TSB #B651019

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169472

      ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »

    • TSB #B652219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169474

      NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »

    • TSB #B541319

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169466

      FRONT ROLLER SUNSHADE LOOSE. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. Read More »

    • TSB #B612219

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169467

      DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »

    • TSB #B662219

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166370

      KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding. Read More »

    • TSB #B841219

      Date Announced:
      SEP 01, 2019
      NHTSA ID:
      #10166374

      BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Read More »

    • TSB #B520319

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164007

      CREASES/RIPPLES IN THE 2ND ROW 60/40 BENCH SEAT BACKREST SYNTHETIC LEATHER COVER: There are creases/ripples in the leather upholstery of the upper part of the backrest for the 2nd row of seats. This only applies to the 60/40 bench seat. Read More »

    • TSB #B521319

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164009

      NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard. Read More »

    • TSB #B662019

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164014

      SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. Read More »

    • TSB #B540519

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10161566

      BUTYL ON ROOF AROUND REAR SUNROOF GLASS. CAUSE Exposure to normal ambient heat can cause the factory-applied sunroof butyl to expand and leak out from around the rear sunroof glass. Read More »

    • TSB #B661219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160295

      LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Read More »

    • TSB #B840319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160296

      ConnectedDrive: REMOTE 3D NOT WORKING. Read More »

    • TSB #B110419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160330

      SERVICE ACTION: N63M ENGINES - CHECK AND REPLACE THE FRESH AIR INTAKE DUCT. The incorrect crankcase ventilation non return valves may have been installed in the vehicle. Read More »

    • TSB #B340419

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160337

      IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Read More »

    • TSB #B410119

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160338

      SERVICE ACTION: CHECK AND APPLY CAVITY PROTECTION ON DRIVER'S FRONT DOOR. Insufficient cavity protection may have been applied to the driver front door. During production insufficient cavity protection may have been applied. Read More »

    • TSB #B510619

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160339

      SERVICE ACTION: REPLACE ROLLER BLIND BUTTON . The release buttons for the rear luggage compartment roller cover can break. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160340

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B612315

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160350

      The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »

    • TSB #B620319

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160352

      DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Read More »

    • TSB #B511219

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10160257

      KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated. Read More »

    • TSB #B510319

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159126

      DELIVERY STOP: REPLACE WHEEL ARCH TRIM. Incorrect rear wheel arch trim was installed during production. Read More »