10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 242024

X7

  • miles
While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens

- Oceanside, NY, USA

problem #4

Aug 252023

X7

  • miles
The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinitely back ordered. Essential car part that is failing too early in lifecycle -?" still a new car, not a mileage issue Not safe to drive -?" must have this part Part is on back order indefinitely which is a red flag and makes us think broader systemic issue with part/class of vehicle Need to find a solution that ensures safety of family and recognizes this issue Repeat BMW customer and want to continue to be so but feeling very uncomfortable and vulnerable given the above

- Kentfield, CA, USA

problem #3

Nov 242021

X7

  • miles
The BMW X7 caught on fire going down the HW.

- Wendell, NC, USA

problem #2

Oct 302020

X7

  • 2,000 miles
I was called by a BMW representative and told a safety recall was in affect and I was not to drive my brand new BMW X7 not even to the dealership. They would arrange to come get it via a wrecker and would be keeping it approximately a month. No one will disclose to me the issue or the fix. They are being very closed to all my questions. Must be serious and lawyers must be already involved. Best I can tell via the NHTSA website, no notification has been made to the NHTSA as required by law.

- Vancleave, MS, USA

problem #1

Aug 272019

X7

  • 1,000 miles
On August 27, 2019, I purchased a 2020 BMW X7. Since purchasing the vehicle, it's been returned for repairs at two authorized dealers at least two times and spends two weeks of my 2 months ownership in the service. According to the authorized dealer, the defects affecting the vehicle and creating unpleasant, whistling noise is due to the design of the vehicle. It is too much money for a vehicle that gives me headaches.

- Beaumont, TX, USA