10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car turned off while driving and presented a "drivetrain" error message. The car lost power but I was able to safely steer to the side of the road. Car was taken to BMW dealer and a diagnostic test was performed. Was informed that the EME (Electric Motor Electronics) Module was bad and would need to be replaced. The car is 5 years old and has 31,700 miles and has never been in an accident. The estimate to replace the EME was $7,000
- Midlothian, VA, USA
The contact owned a 2017 BMW I3. The contact stated that while at a complete stop, his vehicle accelerated independently into on coming traffic without warning. As the contact struggled to regain control of the vehicle, he steered the vehicle into a wooded area where he hit a trash dumpster. The air bags did not deploy upon impact. The contact suffered a headache and injuries to his back and neck area. The contact did not receive medical attention at the scene. The police was called; however, the contact never received a police report. The vehicle was towed to BMW of buena park (6750 auto center dr, buena park, ca 90621) to be investigated. The contact was unable to state what the investigation found; however, the investigation did deem the vehicle a total loss. The manufacturer was informed of the failure and agreed to pay for a rental vehicle. The manufacturer offered no further assistance. The failure mileage was approximately 26,680.
- Stanton, CA, USA
A day after the recommended service. While driving on I 95 with range extender, noticed the drive train malfunction alert with rapid deceleration needing to pull to the right shoulder quickly. BMW assist took the car to the nearest BMW dealer, who said it was lack of electric charge, plugged the car in charger and gave it to me to head back home town. Few days later the problem again recurred. Now the car is at the dealer in home town.
- Orlando, FL, USA
There is rapid acceleration while taking foot off accelerator when the car is in motion going up hill. Antilock brakes slow to engage on steep declines and approaching a stop sign. There is too much power to the rear wheel, the car skids on painted surfaces such as cross walks and painted yield signs on road surfaces when accelerating from a full stop. The wheels spin on crosswalk paint. The car has a built in gyroscope and pulls to the left when starting from a parked position after parked for several days on a hill. The pulling continues for several blocks. The car needs a new set of tires and only has 10,000 miles. The car has been inspected twice by BMW technicians at peter pan BMW in burlingame. We were told the surfaces similar to those found in san francisco were replicated in burlingame and there was no problem with the car. The problems still persists.
- San Francisco, CA, USA
Car stopped all of sudden while driving without any heads-up. Simply said call drivetrain malfunction please call roadside assistance. The most scary part is that the sudden stop
- Austin, TX, USA
- Point Roberts, WA, USA