6.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on the freeway, the vehicle's electric motor suddenly died. Because this is an electric vehicle, the car came to a sudden and abrupt stop, with all the wheels locking up. The car would not shift into drive or neutral or reverse. It effectively died, with the only power coming from the 12-volt battery to power the dashboard and interior lights. It was effectively inoperable. The vehicle displayed the following error message: "DRIVETRAIN: only electric drive possible, limited driving range, continued driving possible, consult nearest service center." We brought the car to our local BMW service center, and they ran a diagnostic (attached as PDF file). The issue is a faulty EME, which could be as much as an $11K repair. Several model years prior to 2017 i3 have been recalled by BMW for this exact issue. We cannot afford an $11K repair, so hoping BMW will recall 2017 and beyond, as this is a major safety hazard. Thankfully we were stuck in gridlock traffic and were not moving very fast (under 5 miles per hour) when the car stopped. But at a high rate of speed, this could have cause a catastrophic accident. We have two small children and will not be driving with them in this car until the issue is resolved.
- Chicago, IL, USA
In emergency situations when activating the horn, there is an unacceptable delay between when the horn is pressed and when there is actually sound produced. I have taken this up with the dealer and have been informed "that's just how it is." In looking across the internet, I see this is affecting all BMW i3 and some other BMW vehicles. The delay is approximately 1/2 second, which actually makes the horn virtually useless in emergency situations. The horn switch fully activates... It is like there is some kind of processor involved that cannot process the signal fast enough to engage the horn. This is really getting dangerous and I am frustrated that BMW is saying "by design."
- Louisville, KY, USA
A day after the recommended service. While driving on I 95 with range extender, noticed the drive train malfunction alert with rapid deceleration needing to pull to the right shoulder quickly. BMW assist took the car to the nearest BMW dealer, who said it was lack of electric charge, plugged the car in charger and gave it to me to head back home town. Few days later the problem again recurred. Now the car is at the dealer in home town.
- Orlando, FL, USA
While driving on the freeway's hov lane (fully charged, not on the extended range), the car gave "drivetrain malfunction" and the propulsion died shortly after.
- Manhattan Beach, CA, USA
The windows were down and I was reaching in the car on the passenger side (door shut). My thigh made contact with the door handle and locked the car. My thigh maintained contact and the window began to roll-up. It then continued until it compressed my torso and the motor kept attempting to go up without stopping. I then pressed the internal unlock button and it stopped. The I3 I was driving was a loaner vehicle from BMW as mine was in the shop.
- Oakland, CA, USA
- Broomfield, CO, USA