10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 699 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
- Miami, FL, USA
The contact owns a 2023 BMW I4. The contact stated while turning into a parking space, the vehicle experienced sudden unintended acceleration and crashed into a post and then into a wall. No warning lights were illuminated. The contact stated that there were no injuries sustained. A police report was not filed. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,098.
- Los Altos, CA, USA
- San Jose, CA, USA