• 1/15/11 Since the day of purchase the steering wheel makes a strange squeaky noise
and the vehicle has an unusual smell (similar to wet dog). The saleman (Terry Elsworth from Eagle Buick GMC) agreed to replace the missing back row control panel for the AC/Music, repair numerous dings, detail the vehicle, fill with gas, and repair the AC.
o 3 visits to dealership within 2 months to have dings repaired (some dings still remain)
o returned the vehicle 5 times from date of purchase 1/11 until 10/11 to have the AC repaired however Eagle would only refill the Freon and never fixed the existing condition (replace leaking AC parts) as promised. (each time it was weeks that we would go-because of their service schedule-without AC in the hot Florida summer)
o It took approximately 2+ months to receive the back row control panel for the AC/Music, which my husband had to replace and still does not work properly.
o Never received detailing or gas fill-up for vehicle nor reimbursement for vehicles that we gassed when using a loaner car
• 1/15/11 Since the day of purchase the steering wheel makes a strange squeaky noise
and the vehicle has an unusual smell (similar to wet dog). The saleman (Terry Elsworth from Eagle Buick GMC) agreed to replace the missing back row control panel for the AC/Music, repair numerous dings, detail the vehicle, fill with gas, and repair the AC.
o 3 visits to dealership within 2 months to have dings repaired (some dings still remain)
o returned the vehicle 5 times from date of purchase 1/11 until 10/11 to have the AC repaired however Eagle would only refill the Freon and never fixed the existing condition (replace leaking AC parts) as promised. (each time it was weeks that we would go-because of their service schedule-without AC in the hot Florida summer)
o It took approximately 2+ months to receive the back row control panel for the AC/Music, which my husband had to replace and still does not work properly.
o Never received detailing or gas fill-up for vehicle nor reimbursement for vehicles that we gassed when using a loaner car
- Natalie H., Homosassa, FL, US