10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 70,195 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The hatch door slam down by its self and it hit my daughter and my husband two different times because it slam down with no warning.
- Homestead , FL, USA
The rear power lift gate does not stay up and closes suddenly and has caused several minor injuries to my family. I noticed there was potentially a recall for this issue for Enclaves made between 2010 and March of 2012 but it doesn't seem to be associated to my specific VIN.
- Stillwater, MN, USA
The hatchback slams shut randomly. It always closes on its own while people are under it.
- Turner, ME, USA
Power steering pump was replaced Sept 2017 due to intermittent steering problems when making right had turns generally at lower speeds (78066 mileage). November 2019 same issue (98302 mileage) dealer told me with some cars two years is the life of a power steering pump. I would not be able to control the vehicle if this happened a any rate of speed. Also, the air conditioner has been repaired every year since 2015. Earlier in 2019 the blower on the heater totally quit and had to be replaced
- Charleston, WV, USA
Rear lift gate will partially open then close again, when you attempt to manually open it will not hold in the open position. Lift gate will open all of the way then close electronically, the gate pinned my elderly mother. Lift gate will stop working all together.
- Carlton, GA, USA
My tailgate suddenly closes. There was a recall NHTSA # 15V415000 for this issue but my VIN # was not included. My make year and problem matches the recall
- Weymouth, MA, USA
Continual ac leaks. I have put so much money into repairs for the ac and when it leaks a white gas pours out of the vents. This link shows others having much the same issues I am experiencing with my car. Https://forums.edmunds.com/discussion/11919/Buick/Enclave/Buick-Enclave-ac-problems/P11 I'm putting most recent date below although I have had my car in the shop on multiple occasions. Just had it repaired a month and a half ago and freon is empty again.
- Quail Valley, CA, USA
Liftgate failure and slams shut after opening.
- Greenwood, IN, USA
Liftgate comes crashing down after opening and staying up for a few seconds
- Huntington Station, NY, USA
Takata recall: On two different occasions, my car stalled while I was in motion. Luckily I was approaching intersections where I was required to stop and was able to do so. The first time it happened, it took me a moment to realize that the car had shut off as all the dashboard readings were working properly and the radio remained on. I finally figured out that the car had stalled and, while it started back up, I was nervous that it would happen again (my daughter was in the car and I was afraid of causing an accident. It happened again today, also while driving my daughter to school, but I stayed on quiet streets in the event that it happened again. This is very nerve-wracking and I can't believe there hasn't been a recall regarding this issue. Since this has happened, I've searched this problem over the internet and have found my experience is not an isolated incident. What is even more disturbing is knowing that some people have been traveling at very high speeds when this has happened to them...a huge liability on GM's part which I would think they would want to rectify right away. Let's hope they do. Thank you for the opportunity to share and I hope it helps draw attention to a very serious issue.
- Gilbert, AZ, USA
While driving during light acceleration a mild to violent shudder occurs causing reduction or loss of controll GM states its normal. No specific speed happens any time at random. After researching extensively it is a common problem among this line of vehicles. Vehicle is an all wheel drive Buick Enclave platnum edition. No problem or solution is found. This is dangerous
- St. Paul, NE, USA
When we press the lifgate button to close it, it will godown and you think it's closing and it makes noises and raises again. Does this several times then you have to press hard and it will finally latch. I just bought this and did not think to check the lift gate on the car lot and was at a store opening it for the first time and it did this scared me I was going to be able to close it to go home.
- Grant, AL, USA
Air condition dirver side cool passenger and back warm. Took car to integrity automotive group they said A/C condenser leaking found leak from rear aux. Condenser.followed pip16_na-046. Removed and replaced rear A/C condenser and blower motor assembly. Cleaned case as needed, evac & recharged system & added die and 134-a as needed cost $567 9996 standard 67 cpc
- Chattanooga, TN, USA
Power lift gate struts failed. This was a recall on other 2012 models. I had to pay $1113.21 for this repair. This created a safety hazard. This liftgate fell on my daughter. We caught it but she could have been hurt.
- Brookville, PA, USA
GM had recall on power lift gate were struts were failing and falling down on people December 2015 they didn't replace struts(said they were good)and just repositioned them(band aid fix)my wife was hit with lift gate in the back(liftgate came crashing down).I took it to dealer for them to fix.I was told that since the fixed they did in Dec 2015 lasted more than 90 days they weren't liable to repair it.GM doesn't care aboutr the health and safety of their customers.they should be made liable to fix and replace the gas struts on these power lift gates before someone becomes serious hurt.$40,000 dollar car and they just don't care.it's a 2012 bucik Enclave.I was never told that recall fixes only lasted 90 days?
- New Brtiain, PA, USA
- Millington, TN, USA