10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 31,877 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
It keeps happening. The service airbag light comes on several times during the year. No service code to repair!!! to fix we keep disconnecting the battery and reconnecting why is this a recall on some models and not on others.
- Ballwin, MO, USA
The contact owns a 2013 Buick Enclave. The contact stated that the air bag warning light illuminated intermittently. The contact took the vehicle to alpine Buick GMC 8120 w tufts ave, denver, co 80123 to have the light turned off however, the warning light remained illuminated. The contact also stated that one day while reversing from the driveway, the power steering ceased without warning and the vehicle hit a tree. No injuries were reported and there was not a police report filed. The contact had the vehicle repaired under warranty at the same dealer but the failure recurred. Also, the contact stated that the transmission had to be replaced under warranty due to an abnormal noise that was heard emitting from the engine. The contact had the transmission replaced. The manufacturer had not been notified of the failure. The failure mileage was 29,515.
- Evergreen, CO, USA
The service air bag light came on. I took it to independent auto service shop then the dealership, neither could find anything wrong with them. I was told to keep moving my driver side seat up and back every so often...that might get it to go off. Seriously, that is what dealership told me. So, during oil change I asked auto shop to take a look at service air bag issue. They said no computer code came up, so I need to take it to the dealership. Now I'm left with a car that might kill me in a crash, and my best bet to survive crash is to 'trick' sensor by moving my driver seat ' back and forth every so often!'
- Dallas, TX, USA
Air bag warning light is on. Has been on for several months; no goes off and on indicating a loose connection. My vehicle does not show a recall when looking up the VIN; however the 2013 Buick Enclave has an active recall for a loose air bag connection. I believe my vehicle should be included in this recall.
- Usaf Academy, CO, USA
Driver's seat airbag defective. A warning light indicated it was not functioning. When repaired, noted that airbag was "open" and would not have inflated. The vehicle had not previously been in an accident. GM would not cover repair of defective airbag
- Eagan, MN, USA
The contact owns a 2013 Buick Enclave. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to alpine Buick GMC (8120 w tufts ave, denver, co 80123 (720) 746-2697), but the diagnostic results and repairs were unknown. The contact mentioned that the failure persisted and the vehicle was taken back to alpine Buick GMC several times. The air bag warning indicator failure was serviced, but the diagnostic results and repairs were unknown. The contact stated that all previous air bag failures were serviced per a warranty. The warranty expired and the failure continued. The manufacturer was made aware of the failure, but only offered to pay for part of the repairs since the vehicle was no longer under warranty. The failure mileage was approximately 53,000...updated 07/24/17
- Evergreen, CO, USA
The contact owns a 2013 Buick Enclave. The contact stated that while traveling 5 mph, the vehicle crashed head-on into another vehicle and the air bags did not deploy. The contact was injured and required immediate medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The failure and current mileage was 11,500.
- Fairfax, VA, USA
- Indianapolis, IN, USA