10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
23,010 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Jul 172017

Enclave

  • 55,750 miles
The driver side control panel frame broke.noticed the seat control panel hanging out of the seat.

- Rancho Cucamonga, CA, USA

problem #2

Aug 012014

Enclave 6-cyl

  • 13,080 miles
Whatever rules are being promulgated regarding car head restraints are irrational. I am confronted with head, neck and shoulder pain after each drive, regardless of how short. The headrest, all cars with recent headrests, is too far forward and pushes the head into a downward looking position. This unsafe body position will create other types of injuries, either from prolonged poor body mechanics or unsafe body or vehicle modifications. Without the ability to adjust the headrest into a comfortable driving position for 99.9% of the time the driver is in the vehicle, the odds of the.01% being effective is minimal. Please reissue the rules and provide some type of credit to fix the countless cars burdened by this irrational policy.

- Dallas, TX, USA

problem #1

Jul 012014

Enclave

  • 200 miles
The front driver & passenger head rests protrude too far forward even when pushed all the way back. The headrests are not able to be adjusted high enough for a tall person. For tall individuals this causes the lower portion of the headrest to press into a pressure point on the back. This could result in spinal damage in a rear end collision. Some owners are choosing to turn the head rests around backwards or remove them entirely. This also forces people to drive with the seat reclined too far back.

- South Haven, MI, USA