10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,560 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Buick Enclave. While driving 70 mph, a loud pop noise was heard. The vehicle was pulled over where it was discovered that the sun roof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,300.
- Austin, TX, USA
Smoke came out inside on the front passenger vent, fire melted the vent cover. Took the GMC / Buick dealership, they said they cannot find the source of fire, suggesting fire cause is external such as reflection from the sun. Driver does't smoke and there's nothing I can find in the vehicle that might have cause the reflection such as a mirror or any shiny object. This happened while the vehicle is in motion, city street driving. Vehicle traveled approximately 2 miles from the house at 8 in the morning. Outside temperature around 50's degrees. I think the problem might be electrical. The amount of smoke and burning smell in the vehicle made it very unsafe to drive it.
- Las Vegas, NV, USA
The driver's door brushed over my lower leg and cut it due to a very sharp edge on the bottom corner of the door. This has happened three times. Both the driver's door and the front passenger door come to an extremely sharp point at the bottom lower edge. I have cut my leg three times total and both doors have done it. I have not hit my leg very hard with the door but the doors are so sharp that they just sliced my skin. I did not require medical attention but this is still a problem. I took my vehicle to the dealer for repair and they stated that it was a design problem and did not really know how to correct it. I have a picture from the first incident if you require it.
- Woodinville, WA, USA
2014 Buick Enclave chromed hood louver horizontal position reflects sunlight into the driver's eyes at certain positions of the sun and driver direction, blinding the driver from below the line of sight. Complaints to the dealer deferred to GM. GM's response was that this is a normal function of the vehicle. Dealer has subsequently contacted me to resolve issue.
- Glen Ellyn, IL, USA
- Laurel, MD, USA