10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
12,198 miles

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« Read the previous 20 complaints

problem #107

Jun 012023

Enclave

  • miles
We received a letter from General Motors in June of 2023 advising us of the recall associated with our vehicle (airbags that could inflate and kill occupants) and promising to remedy the issue at no charge. However, it has now been 9 months since we received notice and still there are no parts available to fix this issue. It is clear that General Motors is not trying to remedy this matter and simply hoping that people will sell their cars before someone or many people dies from this defect. What is the NHTSA doing about this? We need more than a nice web page - we need you to hold GM accountable. Please get them to fix this issue.

- New Berlin, WI, USA

problem #106

Jul 012023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jackson, TN, USA

problem #105

Aug 012023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 55 MPH, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

- West Palm Beach, FL, USA

problem #104

Jun 202023

Enclave

  • miles
I have received four Recall Notices (dated June 2023, 08/21/2023, 09/19/2023, and 10/17/2023) relative to the Drivers Air Bag Inflator May Explode. I have reached out to the dealer to schedule the free recall repair to no avail. Each time they have informed me that parts are unavailable. It now has been several months since they have not contacted me for repair or resolution. Occasionally, the Service Airbag indicator light of the vehicle comes on. Meanwhile, I continue to drive this vehicle at great risk of injury and death. Request help in getting the manufacturer and dealer to expedite in fixing the problem. Thank you.

- Duluth, GA, USA

problem #103

Jun 012023

Enclave

  • miles
The manufacturer sent a letter dated June 2023 for NHTSA recall 23V334 / GM recall N232404980 involving the potential for explosive rupture of the driver's side front airbag. At the time of issuance, no remedy was yet available and the manufacturer indicated that there would be follow-up communication once a remedy was available. As of the morning of February 19, 2024, both NHTSA's website and the manufacturer's website report that a remedy is still not available. Also, we have received no further communication from the manufacturer for this recall. We will be contacting a local dealer for additional assessment and guidance, but are concerned that the manufacturer has not been more assertive in addressing this recall.

- Crofton, MD, USA

problem #102

Feb 132024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port Austin, MI, USA

problem #101

May 102023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The passenger-??s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic who repaired the wiring related to the air bag system that caused the warning light to turn off. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Alpharetta, GA, USA

problem #100

Feb 072024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Banning, CA, USA

problem #99

Feb 062024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Suffolk, VA, USA

problem #98

Feb 052024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newton, TX, USA

problem #97

Feb 052024

Enclave

  • miles
I contacted GM and they referred me to file an online complaint with you. We are part of the airbag recall on our 2014 Buick Enclave that can result in serious injury or death. It's now been almost a year since we were notified and there has been no follow up communication or a timeline for which this will be fixed, which is completely unacceptable. This is our teenage daughter's car and we do not feel comfortable with her driving it. We cannot sell the car because no one wants it and we cannot afford another car. The lack of communication from GM is frustrating. I would like someone to communicate what the realistic timeline is for the airbag to be replaced. We even offered to replace it out of our own pocket or just have it removed, which they will not do.

- Hampstead, NC, USA

problem #96

Jan 182024

Enclave

  • 110,000 miles
The contact owns a 2014 Buick Enclave. The contact stated that the ignition switch was previously replaced. Additionally, the message "Check Stability System" was displayed. The vehicle was taken to the dealer, where the fuse box and engine struts were replaced; however, the failure persisted. The vehicle was not repaired. The contact also received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

- Modesto, CA, USA

problem #95

Jan 312024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Moriarty, NM, USA

problem #94

May 102023

Enclave

  • 0 miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- New York, NY, USA

problem #93

May 102023

Enclave

  • 0 miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Statham, GA, USA

problem #92

Jan 292024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Equality, AL, USA

problem #91

May 102023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orland, IN, USA

problem #90

Jan 172015

Enclave

  • 38,000 miles
The contact owns a 2014 Buick Enclave. The contact stated that while driving at various speeds and decelerating to make a turn, the vehicle experienced a hard shift. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was taken to an independent mechanic, where the same assessment was made, and the contact was informed that the vehicle was operating as designed. Additionally, the contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

- Fayetteville, NC, USA

problem #89

Jan 172024

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marion, OH, USA

problem #88

Jun 012023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingwood, TX, USA

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