10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 14,192 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
See attached document for complaint.
- Oshkosh, WI, USA
I have been trying for 3 years to get the airbags replaced that have been recalled due to safety concerns with Buick Service East Side Madison WI at 5402 High Crossing Blvd for the last 3 years. They said I have to wait for a letter to come from the Manufacture, which has never come. I printed out a recall letter that said my exact vehicle has a safety issue with the airbags and are recalled. Buick Service said they have tried to order them and cannot get them in due to no ETA. This is not acceptable. I have been driving around for years with faulty airbags that I cannot find anyone to help me get them replaced. I am scared every day when I drive this car due to the safety issues with the airbags that no one has helped me with for 3 years. I continue to get the runaround. This is why I am calling and filing this today. My son gave me this car about 4 years ago.
- Madison, WI, USA
The contact owns a 2014 Buick Enclave. The contact stated while driving at an undisclosed speed, the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts to repair the vehicle was on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 147,000. Parts distribution disconnect.
- Madison, WI, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Dover, DE, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
- Gaffney, SC, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 174,000. Parts distribution disconnect.
- Leander, TX, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact had not experienced a failure. Parts distribution disconnect.
- Tomball, TX, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Naples, FL, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mabank, TX, USA
See attached document for complaint.
- Angola, NY, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the message "Service Air Bag" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 109,000. VIN tool confirms parts not available.
- Leland, NC, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V3344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Larwill, IN, USA
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
- Los Angeles, CA, USA
I am filing an online complaint per the NHTSA's instructions on this recall if the manufacturer has not released a remedy yet. It's been well over a year.
- Shady Shores, TX, USA
See attached document for complaint.
- Gowen, MI, USA
The contact owns a 2014 Buick Enclave. The contact received notification of: NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Highlands, TX, USA
The contact owns a 2014 Buick Enclave. The contact stated that the passenger-??s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 158,236. VIN tool confirms parts not available.
- Westerville, OH, USA
I have been waitting over ayear for this recall I need to sell this vehicle and cannot because fo the open recall Can someone help me?
- Livonia, MI, USA
Unable to trade-in my vehicle with the open recall that has been 15 months. The resale price to a private buyer or second tier auto dealer will only yield a sales price of less than half of the cars value.
- Drayton Plains, MI, USA
- Madison, WI, USA