I was in a car accident on 10/31/2023. the air bags did not deploy and the seat belt (Pretensioners) did not engage as a result of this high impact force. Esis- General Motors inspected the vehicle and provided the crash data retrieval report, attached. There were no problems prior to the accident.

- Lompoc, CA, USA

My light is on for airbag and I can-??t seem to figure out maybe it-??s seatbelt because it-??s wrong it-??s twisted and airbag says it-??s off on passenger so I have a salvage title. Ty had a 2020 VW and a careless driver a young girl driving fast went airborne and left me without my brand new car and cars went off the top expensive it is not my fault this happened and I ended having to buy a used car and most all cars in DFW area high mileage n salvage I needed a car for my job in social services I do frontline work as u did during the pandemic that some idiot driver slammed into my other car I am a safe driver but these idiots on the road is the cause of all this. I need safety for my patients from mental health and other medical and I have children too so. I have also been treated like rudely by Buick and by the agent last third about a week or so ago. She said you have take it and it-??s your responsibility to pay and that if I didn-??t have the money it was up to me but i had to pay the cost. I said your saying I don-??t have a airbag she no no that is not it and said my car was part of recalls but because it was salvage it was not covered and it was my responsibility. She was rude and so was the lady at freedom Buick in Dallas, Tx and she demanded the vin # I also feel I was discriminated because both women weee Anglo n I am Hispanic so.. it has been the most ugliest treatment ever and last time was today by a Anglo lady and I maybe more educated than her and the odiosity of her talking and tone was discriminatory she didn-??t even say her name and only said she was some kind of supervisor at freedom dealer so that was today 7/9/22 so sad and she too said same as I told her I would let me leave dealership like that because I have a faulty airbag because of such reasons and she said no you can pay for it then we will look at it then that will go towards repairs again she discriminated and is not caring about injury or deaths so I am very sad this world is evil

- Dallas, TX, USA

My daughter ended up getting the seat belt twisted around her waist when she was trying to get out. The seatbelt was locked tightly around her waist and she could not get out. I tried turning off the car, unlocking the car, and pulling the seat release but the seatbelt would not unlock. We called the local fire department and the seatbelt had to be cut off.

- Dixon, IL, USA

The seat belt cable completely shared off where it attaches to floor. Came apart when trying to use

- Hyannis Port, MA, USA

The scariest thing and I have never experienced a seat belt locking to the point of a child nearly fainting because it was chocking him around the belly area. The more I tried to give it leverage to release the lock the more it rolled in and wouldn't unlock. There are no emergency release buttons. God forbid there was an accident there would be no way to get someone out. Scariest moment of my life. Cops had to cut the seat belt. I do not want to put my kids in this car again. I feel with the windshield and tire problem on top of it is a very unsafe car to carry my precious priceless cargo (my kids and their friends)very disappointed

- Dallas, GA, USA