5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,892 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 162016

Enclave

  • miles
When stopped on a incline and you step on brake the transmission will go out of gear, then when you start off you have to hold brake till transmission engages, it is really scary, I have almost rolled back into another car several times. Went back to place we bought the car new, they said it must be a safety feature, it is not ! My wife is scared to even drive, love the car except for this !

- Philadelphia , MS, USA

problem #6

Feb 022022

Enclave

  • miles
My car shutters and shakes when switching gear. My mechanic believes it-??s transmission and or torque. My mechanic said he has fixed at least 6 of them recently as well and is very surprised there is no recall

- Andover, NJ, USA

problem #5

Apr 012020

Enclave

  • 65,000 miles
My car isn't leaking any oil so it is burning it and its it's under warranty still but they won't fix anything on it and other year and make models are having the same problem.

- Massillon, OH, USA

problem #4

Oct 122018

Enclave

  • 23,773 miles
Driving vehicle would not get out of first gear. Decide to get vehicle home so I turned around and found that I did not have reserve also. On way back home transmission made a loud clunking sound and the check engine light came on. Was able to get home and park the car. Called tow truck to take to the dealers. This vehicle only has 23,773 miles on it. Dealer had to overhaul 3-5-R clutch housing.

- Arlington, VA, USA

problem #3

Dec 112017

Enclave

  • 27,125 miles
Transmission failure at 27,125 miles. While at a stop sign at a busy intersection, went to proceed and had no power to move. Engine was running fine. Got vehicle to a dealership and they found 3-5 reverse snap ring groove had sheared off and metal went throughout the transmission. Dealership informed me they had four similar issues in the past couple of months.

- Vermillion, SD, USA

problem #2

Oct 042016

Enclave

  • 8,700 miles
Transmission won't shift out of 1st gear and reverse gear does not work.

- Georgetown, TX, USA

problem #1

Sep 112016

Enclave

  • 644 miles
I was driving with my family in our new 2016 Buick Enclave when I went to pass someone on a city street and the engine went into full acceleration. I put my foot on the brakes as hard as I could but it did not stop the vehicle. I had to put it into neutral and turn off the ignition and coast to the side of the road. Luckly there weren't many cars around me at the time. I was unable to get the vehicle started right away and I notified on star sos and they notified the police. It was towed to a Buick dealer where they are looking at it now. This was an extremely dangerous and frightening experience for me and my family.

- Ridgefield, CT, USA