10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,929 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 022024

Enclave

  • 87,000 miles
The contact owns a 2019 Buick Enclave. The contact stated that upon the start of the vehicle, a loud grinding noise would emit from the rear end of the vehicle. To correct the failure, the contact operated the vehicle in front-wheel drive instead of all-wheel drive. The vehicle was taken to a dealer for service, but the contact was given a diagnostic fee and declined. Upon investigation, the contact discovered that the cause of the failure was linked to the rear differential. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 87,000.

- Morgantown, IN, USA

problem #6

Jun 132023

Enclave

  • miles
There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our entire family in the car during the night, very dangerous. The car suddenly stopped at the road with 50MPH speed limit. 2. Engine and Catalytic converter pipe - The engine light is on due to abnormal feeling of the engine power, the dealer could not fix the issue in weeks and no rental car provided and we were asked to drive the car home and waiting for order status of the parts. 3. Exhaust system failure - The dealer mentioned the welding of the connection is bad ( still under warranty ) but refused to fix it but ask the customer to pay for the replacement and labor.

- Hockessin, DE, USA

problem #5

Feb 242023

Enclave

  • miles
Traveled and car begin to shake when I got to destination. The shift gears lights started going from neutral to Low gear and my speed began to drop down even when I was accelerating. The engine light came on and the stabilitrak light was on during times I stop at lights or stop lights only when in traffic but not on the highway. After seen by an auto service dealer, the stabilitrak light still comes on during stops at the light or stop signs and hesitation to accelerate with a heaviness to steer. There appears to be a dragging or pull when accelerating not very smooth. The service was with the transmission, however, no attempt to fix the stabilitrak and now I am to take it back in, not really enjoying my vehicle, my American vehicle, this really saddens me.

- St Louis, MO, USA

problem #4

Feb 152023

Enclave

  • miles
Stabilizer trak

- Ceres, CA, USA

problem #3

Oct 252021

Enclave

  • miles
On the morning of October 25, 2021 at approximately 7:05 am, I was fixing to leave to go to work. The carport light was on, so I open the door to my car, slid into the driver-??s seat, started the car up and the lights came on. As I was starting to get out of the car to go turn the carport lights off, I realized the car was going backwards. I tried to get back into the driver-??s seat to try to stop the car but I was unable to do so. The door knocked me down on the concrete floor of the carport and the front left tire ran over both my legs. The car continued to go backwards, the door hit the column between the carport bays but continued to travel backwards down our approx. 11-foot paved drive way, crossed the dirt road and stopped when the back of the car went into the deep ditch that runs along the dirt road at that point. When my husband arrived, the car was still running and the lights were on. The man driving the wrecker for the local EMA Director and my husband all looked at the gear shift and the car was in PARK.

- Abbeville, GA, USA

problem #2

Jan 162020

Enclave

  • 16,000 miles
When vehicle reengaging from auto start/stop during stops in traffic and/or lights/signs, slamming into gear after removing foot from brake, prior to pushing gas pedal. Happens in highway travel (if having to come to a stop) and city travel. Dealership replaced auxiliary fluid accumulator and added fluid to transmission. Owner now realizes fluid spots in driveway are where vehicle must have been leaking some fluid.

- Oklahoma City, OK, USA

problem #1

Jun 052019

Enclave

  • 1,500 miles
Traveling at highway speeds car suddenly shifted itself into neutral and could not be engage back to any drive gears. Brakes were inoperable and accelerator was in operable. Finally came to a stop by coasting to the shoulder and waiting for speed to drop far enough to get vehicle to go into park.

- West Monroe, NY, USA