9.0

really awful
Typical Repair Cost:
$400
Average Mileage:
71,050 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace A/C compressor (2 reports)
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problem #2

Dec 062018

Encore Leather 1.4L

  • Automatic transmission
  • 62,000 miles

A/C compressor went out in the middle of the commute. Mind you, it is Texas so it was 92F outside and still had some 5 or so hours to go down the road. Had to ride it out until I made it home, it was very disappointing and unpleasant for this to happen to an "entry level luxury" vehicle. I really like this vehicle...

- Aldo B., Mission, TX, US

problem #1

Jun 132016

Encore 1.8L

  • Automatic transmission
  • 80,100 miles

After having my throttle body sensor fixed in the late fall early winter the AC was not used for over 7 months. I turned on the AC and warm air comes out. Had the AC checked and it was fully charged. I was out driving for work all day and it began working out of the blue for most of the day. Late in the day it stopped so I pulled over to check it and noticed smoke coming out from the belts. Bring it in and apparently the AC Compressor has seized. I've never had a brand new vehicle that has had so many problems within the first three years of the vehicles life.

- oneboard73, Shelton, CT, US