10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 24,992 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In a line of traffic getting ready to make a left turn and without warning, the engine raced causing the car to accelerate and slam into the rear of another car causing over $5K worth of damage to the Encore. The air bags did not go off. The impact was so intense that the rear glove box opened tossing the contents out into the trunk.
- Columbus, OH, USA
* accident** since the purchase date of my car I have had trouble sliding the key into the ignition. It normally takes at least a few attempts and can require some light force to insert the key. After several attempts to resolve the issue, my local Buick dealership will be replacing the ignition during my appointment this week. As well, the last time I was at the dealer, another customer had the same complaint with the Buick Encore. I am reporting this issue simple out of concern due to all of the ignition issues GM has recently had. As this is another potential issue I strongly feel it should be researched. Thank you!
- North Royalton, OH, USA
The instrument cluster does not light up enough on a sunny day to be able to check speed, fuel or the temperature gauge. These should be easily read at a glance so as to keep eyes on the road. It is impossible to do so on the Encore. On one occasion, I actually had to pull off the road in order to check the fuel gauge. I have complained to the dealer and also to Buick and they tell me that everything is operating according to specification. This is an unsafe automobile to not be able to quickly check speed etc.
- Oklahoma City, OK, USA
I was driving a Buick Encore, rental car, and after using the wipers, my hand touched the ignition key (barely touched it) and the engine turned off leaving me with no power steering or power brakes. I managed to get to the side of the road and put it into park to restart the car. I returned it to the rental place right away and reported the problem to them.
- Westborough, MA, USA
Car ran great then I stopped at a stop light. When it turned green the traction control and check engine light came on. Engine power reduced came across dash and the car failed to accelerate, the car, radio and lights were still on. Almost caused 3 different accidents trying to get out of traffic.scan check system, P2101, per document id:[xxx] diagnosis was to replace throttle body and perform jdle relearn procedure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Chesterfield, MI, USA
- Lithia Springs, GA, USA