10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 8,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
CONSTANT airflow problems. Turbo on engine already gone out, engine light and air flow codes constantly.
- Mcminnville , TN, USA
The contact owns a 2014 Buick Encore. The contact stated that twice while her son was driving the vehicle at various speeds, the vehicle lost motive power and stalled. The contact was uncertain if any warning lights had illuminated. After the most recent failure, the vehicle had become inoperable and failed to restart after multiple attempts. The vehicle had been towed to an independent mechanic and a dealer however, the cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.
- Huber Heights, OH, USA
During the past 3 years I have had to replace the battery 3 times, my daytime running lamps keep turning off, I have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the TCM was coding, but dealership said no. I am beyond frustrated! These problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If GM knew about the issues (as found in multiple articles on line) why didn't they disclose?
- Saint Augustine, FL, USA
When start up, ac automatically starts and compressor sounds like loud dragging noise and no cold air comes out!! this has happened 3 times since purchased on 1/18/2018.
- Crystal River, FL, USA
Deat battery I've had this car for six weeks and have had triple a out three times to jump me. Once it starts the battery recharges its-self. They also tested the alternator too and its testing fine. This car has less than 15,000 miles and I am the 3rd owner. Last week took it to the dealership and they told me it checks out fine. The car sits more than 3 days will not start. Yes, three days!!!! there is something that runs in the back ground of this car that is zapping the battery. I can tell you after shutting the car off and removing the key and hours later you can go to your car and turn on the radio without using a key. I feel this issue is connected to the system display screen with the onstar, radio ect that continues to run in the back ground. However, I'm not certain. I'm beyond frustrated.
- Normal, IL, USA
We had our 2014 Buick Encore 8 months and it ran great until it sat idle for 10 days. Then, it failed to start. The battery was dead. We charged the battery and took the vehicle to the dealership who reported nothing wrong. They advised if it happened again to have the vehicle towed in. After sitting idle for about 12 days the end of June, same problem. Vehicle failed to start and was towed to the dealership (by our aaa coverage) who again reported no problems. GM authorized the dealership to release the vehicle to us without fixing the problem. Upon our suggestion that even though the battery tested okay it might be faulty, the dealership agreed to put in a used battery from another 2014 Encore as GM would not authorize a new battery. After letting the vehicle sit for about 11 days with the used battery, it started just fine. Neither GM nor the dealership will acknowledge any problem existed with the previous battery. I was without a vehicle for about a month with no loaner. GM has been less than helpful and, at one point, the dealership told us, . "we can't fix what we can't find."
- Marcola, OR, USA
After owning my 2014 Buick Encore for only 64 days I went to start the vehicle and the car would not start. I had the car jumped and drove it to the dealer who tested the battery and the battery failed, so the dealer installed a new battery. Today, which is mother's day I went to start the vehicle and the battery is completely dead and no lights or anything would light up. So after having a new battery in my Buick Encore for only 69 days I am left with another trip to the dealer to sort out some problem in the electrical system to find out what is draining the life out of this new battery. So, after owning the car since Dec. 28, 2014, less than 5 months I am disappointed in owning this new car and have little joy in driving it.
- Mount Dora, FL, USA
Rear view camera system: When backing out of my garage during light hours the display is useless. The light sensor takes from one minute to fifteen minutes before the display goes bright. Since my driveway crosses a sidewalk the display is useless in that situation and a safety hazzard. The dealer advised me there was nothing they could do about it. The light sensor is mounted on top of the dashboard, so it has a clear view of light conditions.
- Sun City West, AZ, USA
Instrument panel lighting in bright daylight, while wearing sunglasses, is insufficient. In order to read the speedometer either on the analog dial or on the small digital display while driving, requires the removal of the sunglasses, take your eyes off the road, and peer into the panel in order to read the speedometer. The gas and temperature gauges are not visible at all. Adjusting the intensity switch has no effect during daylight hours. This issue has been reported to the local Buick service department as well as Buick headquarters. They said they will inform the engineering department of this problem. This lighting issue was verified on other new Encore's in the dealers lot.
- Lewes, DE, USA
- Bella Vista, AR, USA