2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,155 miles

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problem #4

Jun 192020

Encore

  • 70,000 miles
There was a pipe or line that part of the air conditioning. The manifold has burned that pipe and now ac isn't working. The fix will be $900. The system that is in control of the seat that is supposed to adjust the seat when you get into car does not work. Wireless doesn't remember the phone connections from one drive to the next.

- Ada, OK, USA

problem #3

Dec 102019

Encore

  • 103,888 miles
While driving mostly on highway after approximately 30-40 minutes the stabilitrak light begins to flash on and off, then it goes solid, then the power steering light comes on, then the service power steering display lights up and the power steering completely goes out. When this happens reverse no longer works. On 12/10/19 I had to have car towed to wilkins Buick, they kept it for 2 days, noted that they did see multiple detects for loss of communication w/power steering control module and said the battery cable was loose, charged me $440.60. On 1/10/20 lost power steering again, we unhooked the battery, rehooked it which cleared the lights and was able to get home, parked car for the weekend. On 1/13/20 while driving on highway to work, after approx 30 minutes of continuous hwy driving, the stabilitrak light began flashing. I dropped it off at heritage Buick that night. They kept the car from 1/14/20-1/20/20, told me they did see multiple previous codes about loss of communication with power steering the problem did not happen when they drove it and there was nothing they could do. I picked car up on 1/21/20. They did not charge me, gave me no paperwork. On 1/13/20 I did open a complaint with GM, case [xxx] because there had been a closed recall 15168, #15V14600 for same problem with 2015 Encores with build dates beginning 1 month after mine. On 1/31/20 after driving approx 1.5hrs on highway I lost the power steering again, unhooked battery, reset, drove home, parked car for weekend. 2/3/20 after driving 30 minutes on hwy stabilitrak light began flashing, dropped car at heritage Buick. They have had car since then, on 2/6/20 I escalated complaint with GM, on 2/7/20 [xxx] @ GM called w/new case [xxx], have not had any contact from either heritage Buick or GM since. I left a message for heritage earlier today requested update, no response yet. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6

- Owings Mills, MD, USA

problem #2

Mar 052019

Encore

  • 36,000 miles
Had trouble getting into the car the engine light and power steering warning came on. The radio face was not working but the radio was on with no keys in the ignition. Tried to start the car and it will not turn over. Took several minutes to get in/out of the vehicle. Once I exited the car I went back to get the VIN and again the radio was on no keys in the ignition and the service power steering light came on. I was just trying to start my car to go to work and it's like it's possessed

- Louisville, KY, USA

problem #1

Sep 142018

Encore

  • 74,733 miles
"takara recall" my 2015 Buick as been doing diffrent things. First the blinkers and radio went out and then it came back and now none of the doors lock worked. I was stuck inside my car for 30 min. Now the ignition gets really hot. And the doors won't unlock in the back. Im concern about what's going on. While driving the signal wasn't working neither the radio but out of nowhere it starts working. It's been doing it on and off for the past four or so days. The key is getting very hot to where it almost burn me. Very weird... im truly concern about that. And I was in the car when the door wouldn't unlock.

- Killeen, TX, USA