6.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,417 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In reference to this vehicle, I purchased this car from Burns Honda in February 2020. I replaced the battery less than a year of having this car. I then had my engine light come on and my car was skipping, it completely stopped while driving. Several times, it jumped when I would go over 65 MPH. I took it to the dealership that same night and they continued to tell me nothing was wrong with it. I have had electrical issues along with that. After back and forth for several days with Buick, they finally replaced the transmission. Fast forward to October of 2021, my engine light continues to go off and on and my car has been jumping on me.
- Cherry Hill, NJ, USA
2/2017- purchased new 2016 Buick Encore at honolulu GMC in first 2 years- dealership replaced 4 batteries I have all stock items I haven't added/upgraded anything on the vehicle they said I had no warranty after 50,000 miles which was a lie after having to replace the battery 2 more times and water pump once successfully and not at their dealership. 1/2021 I found the original purchase papers, while deep cleaning car before taking in to be fixed elsewhere and then GMC admitted I had an extended warranty. Due to long wait times nearest appointment in 2/2021. 2/2021 took to fix A/C blowing warm, engine lack of and losing power (which we took in for this before and they said nothings wrong just needed an oil change or something, gotta find paperwork for that repair to be sure) and parasitic battery test they didn't do the battery test (of course they didn't) they fixed the A/C but instead of using the warranty, charged me a higher diagnosis fee and never filed the claim, said the engine was due to subpar spark plugs we took back our car and replaced spark plugs with denso. There was still the same problems. 3/23/2021 now they're saying cylinder 1 and 3 spark plugs are stuck want to charge $2500 for full fix, warranty will cover $1300, balance is for gaskets and liquid refill. Note: No one changes the settings in a torque wrench in the middle of doing spark plugs. How is it only 2 are seized? they're lying I need a lawyers help putting this here in case any one else had similar. Multiple other issues in between these. I have video recordings of some of these instances and paperwork for each repair
- Kaneohe, HI, USA
Side detection system stop working do to rear sensor bracket under rear bumper, should be under warranty but dealer will not cover. Wife is blind in one eye should have working
- Crittenden, KY, USA
Anti theft light comes on intermittently. When this happens the car acts like it might stall when idling.
- Canton, GA, USA
The contact owns a 2016 Buick Encore. The contact stated that the vehicle would crank unexpectedly while driving at extremely low speeds. The vehicle was equipped with the auto start feature when coming to a complete stop, which could not be disengaged. The contact described the failure as if the ignition were being started while the engine was already running. During the failure, the vehicle would stall and the contact would have to come to a complete stop and restart the engine. George nahas Chevrolet (4135 fl-44, wildwood, fl 34785, (352) 504-4538) stated that they could not assist unless there was a warning indicator on the instrument panel. The dealer was unable to duplicate the failure. The contact called the manufacturer and left a voice message. There was no follow-up after the contact and manufacturer tried to contact each other several times. The failure mileage was 19,500..
- The Villages, FL, USA
- Ann Arbor, MI, USA