10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,924 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Oct 072019

Encore

  • 14,367 miles
This took place on private property in the parking lot of a commercial building. The vehicle was in motion going forward. It was decelerating head-in into a parking spot. The braking action was engaged. The vehicle had slowed to about 5 mph. My right foot was on the brake pedal and the braking was engaged. I then heard the sound of the engine revving at a very high rate. There was a high whining sound. I lost braking as my right foot depressed the pedal all the way to the floor. The car suddenly accelerated forward at an increased speed. It jumped the sidewalk curb, crossed the concrete sidewalk, and slammed into a cinder block wall column on the side of a building. The vehicle felt like it experienced sudden unintended acceleration.

- Gilbert, AZ, USA

problem #2

May 222018

Encore

  • 150 miles
The driver's side blind spot indicator (located on the side mirror) is malfunctioning and giving false and erroneous indications - both false positives and false negatives - this has occurred each time I have driven the vehicle- on the freeway, on the highway, on side streets. If drivers depend on this extremely unreliable safety feature accidents are highly likely to result.

- Franklin, WI, USA

problem #1

Mar 282018

Encore

  • 256 miles
The drivers side blind spot indicator is malfunctioning and giving false and erroneous indications this is due to the incorrect parts being installed at the factory. The dealership said that "control module" from the factory was the incorrect part number for the vehicle and may the cause of the problem, but they are unsure as they have been unable to replace it.

- Mount Pleasant, SC, USA