10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,510 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear Deferential Housing Cracked
- West Fairlee, VT, USA
Recall 20V668000 Recall 18V774000
- New Braunfels, TX, USA
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
- Providence, RI, USA
The contact owns a 2019 Buick Encore. The contact stated while the vehicle was in the park with the engine running, the contact felt a bump from the vehicle and the vehicle began to slowly move forward. The contact depressed on the brake pedal very hard for the vehicle to stop. The contact stated that the failure recurred several times afterward. The vehicle was taken to the local dealer who diagnosed that the cogwheel in the transmission had failed and the transmission failed to lock in place while parked. The dealer informed the contact that there was no fix for the failure. The contact was informed that the repair part was the same part that was already installed in the vehicle and could cause another failure in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was approximately 39,000.
- Independence, WI, USA
The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 20V668000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 60. Consumer stated vehicle was in an accident and could not engage the brakes at the time.
- Burnham, IL, USA
- Santa Rosa, CA, USA